This is absolutly one of the best businesses (of any type) I've found in the two years we've lived in San Antonio. I needed a belt for an old vacuum that we keep in our motorhome and found Powells on the internet. I called first and they said they had them in stock and if I brought in the vacuum they would install it at no cost. This store is extremely clean and well organized including their repair area. They immediately took my vacuum to the back, replaced the broken belt, then completely wiped down and cleaned the entire vacuum. The technician, Juan, also noticed some places on the electrical cord where the rubber was missing and the wires were visible. He took some electrical tape and covered them all. Talk about GREAT customer service. The entire charge was $3.00, plus tax. I can guarantee that this is the only place I will shop for a new vacuum or other floor cleaning supplies. I sincerely recommend them for any repairs, service or new purchase. I understand that they have been in business for over 20 years and it is easy to see why......excellent products and the best customer service ever!