This is absolutly one of the best businesses (of any type) I've found in the two years we've lived in San Antonio. I needed a belt for an old vacuum that we keep in our motorhome and found Powells on the internet. I called first and they said they had them in stock and if I brought in the vacuum they would install it at no cost. This store is extremely clean and well organized including their repair area. They immediately took my vacuum to the back, replaced the broken belt, then completely wiped down and cleaned the entire vacuum. The technician, Juan, also noticed some places on the electrical cord where the rubber was missing and the wires were visible. He took some electrical tape and covered them all. Talk about GREAT customer service. The entire charge was $3.00, plus tax. I can guarantee that this is the only place I will shop for a new vacuum or other floor cleaning supplies. I sincerely recommend them for any repairs, service or new purchase. I understand that they have been in business for over 20 years and it is easy to see why......excellent products and the best customer service ever!
Powell Vacuum & Allergy
- BBB Rating:
- General Info:
- Vacuum Cleaner Sales, Service, Parts & Repair for all major brands. Household Shampooer & Extractors. Allergy avoidance and air purification products. Wood, stone, tile, laminate floor care and cleaning products.
- Vacuum Repair
- Air Pollution Control
- Vacuum Cleaners
- Air Purifiers
- Vacuum Cleaner Parts
- Dyson, Eureka, Hoover, IQ Air Cleaners, Kirby Genuiine Parts, Miele, Oreck Genuine Parts, Panasonic, Rainbow, Riccar
- Payment method:
- debit, check, cash, all major credit cards, financing available
- 6 Blocks East of I-35, one block east of Bud Jones Restaurant.
- English, Spanish
Vacuum Dealer Trade Association
- BBB A+ Rated Member
- Air Cleaning & Purifying Equipment, Vacuum Cleaners-Household-Dealers, Vacuum Cleaners-Repair & Service, Allergy Resistant Products
After having much difficulty wih another authorized local vacuum dealer, I was directed by the company itself to visit Powell's for assistance in solving the problem. The owner and his staff from the moment I walked in the door, was friendly, courteous and obviusly very knowledgeable about their products. The owner spent a significant time wth me to be sure I was completely satisfied. Although Powell's is not close to my home, it was definitely worth the drive and I will continue to make the drive for additional products needed for my vacuum. I highly recommend if you are in the market for a quality vacuum, take the time to visit Powell's. I am confident you too will not be disappointed.
Powell Vacuum's is a small business that sold me a vaccum cleaner and (on another occasion) an air purifier.
Both appliances are performing perfectly and a pleasure to operate– just like the Powell employee told me it would.
You might find it odd to say that using a vacuum cleaner is fun, but when it goes fast and you don't have to go over the same area many times it's good. Also, the vacuum they sold me doesn't make the room smell weird afterwards.
The air purifier is special too, it really works wonders.
But beyond all of this, the employees at Powell's were very respectful and knowledgable. I think they are a great example of the old school American idea of customer service that seems to be so hard to find.
The store is bright and clean, and I learned a lot about these things during my purchase.
I'll shop here again, and I would suggest it to anybody. It's worth a call and the drive.