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Potranco Automotive

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Business Details



in Business


Regular Hours

Far West Side

Potranco Automotive Inc

Auto Repair & Service, Automobile Electric Service, Brake Repair, Auto Springs & Suspension, Auto Transmission, Automobile Body Repairing & Painting, Tire Recap, Retread & Repair, Auto Oil & Lube, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive, Alternators & Generators-Automotive Repairing, Fuel Injection Repair, Automobile Air Conditioning Equipment-Service & Repair, Automotive Tune Up Service, Tire Dealers, Radiators Automotive Sales & Service

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I was given such terrible service today that I feel everyone should know about the bad customer service given at Potranco Automotive. Please beware!!!

I dropped my car off at 11:30 specifically asking for boot, CV joint, and strut inspection due to a grinding noise when turning. I was informed that there are only 2 oil changes in front me, so they will get to my car within the hour. Three hours! later, the mecha
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Potranco Automotive has gone d...

Potranco Automotive has gone downhill fast! Potranco Automotive cheated me on a brake job (front and back). Potranco Automotive put the wrong oil in my car! Potranco Automotive does not stand by their garantee! I tried to use the $9.95 coupon for an oil change on their website and they said it was 9.95 for the oil...not the labor! They used to be a great place, I've noticed the office staff and the mechanics have d... view more

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What Service?

I told my 1970 Chevy Impala for State Vehicle inspection on Thursday afternoon was told I would be called on Friday Morning. 10:00 AM Friday, no call;.... no call at noon, at 2:00 PM, I was told i was #6 in line, to call back at 5:00. At 5:00 they told me I was # 3 in line but would be first on Monday morning. I called Monday at 10:00 and I was ""next in Line"", at noon I was still ""next in line"". At 4:00 PM,... view more

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I trust them

Can not find another shop in this city that i would trust with my cars other than Potranco Automotive. When i go there it is hard to believe the remember me because of all the business they have. Its my cars home away from home.

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Chanelle Boehm

I wanted to take a moment to thank you for your help in resolving this matter regarding the radiator that was replaced at your shop earlier. I feel that Potranco Automotive did everything they could to help me resolve this matter and honor my warranty, even though i was in another location in Texas and could not get the car to you. I suspect that other companies would not go that extra mile, as you have done. That is... view more

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& 5 more as far as i am concerned. Never ever been disappointed- always back up their work! Special thanks to: Don, Jacob, Stacey. Great customer service. Hard to find dependable, reliable mechanics.

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The service is outstanding. Thats why i keep coming back.

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this company has respect!

Always treated with great respect and never feel pressured to get work done now. I've been coming here since the day they opened.

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Michelle Olsenl
Only Place to go!

Vehical is running good! We have a few years coming to Potrancos and bringing our vehicals there. It's the only place we come to and never looked for another shop. Thanks!

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Great work!!

Car is running great- You guys do fantastic work! We appreciate the fallow up courtesy calls, thank you!

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Potranco Automotive

12034 Fm 1957San AntonioTX 78253

(210) 679-6620

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Potranco Automotive

12034 Fm 1957San AntonioTX 78253

(210) 679-6620

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