was originally taking him to Petsmart but decided to leave when the groomer insisted he had fleas on him but couldnt show me a single one. Then insisted he was a poodle mix , hes not. Then tried to tell me that because he was too young for a flea bath they could only groom him if I agreed to let them use their special hypoallergenic bath because if they leave it on for 10 minutes it would "drown the fleas". I asked how much that extra charge would be and they said 6 dollars. So I agreed on the condition that they showed me a policy stating that was necessary and the bottle that labeled it as a flea treatment. They couldn't and said that it was just what their vet recommended. So I asked what vet and they said they didn't have one? but that their personal experience was that vets recommend Dawn for killing fleas in small puppies. So I asked why they weren't using Dawn and they said they didn't carry it. Then when I told them to leave they told me that his harness would mat his fur (I know which is why I don't leave it on) and that he definitely was a poodle mix and everyone would agree.
I asked to speak to a manager because I said it wasn't appropriate to trick customers into paying 6 dollars extra to treat fleas with a product not labeled for that purpose. I was quickly told she was the salon manager (no name tags on any of them) and that she would look into changing that policy (that I was told wasn't a formal one just their idea). I'm done with Petsmart.