Perrin-410 Animal Hospital
- BBB Rating:
- General Info:
- Since 1987, Perrin-410 Animal Hospital is a full-service veterinary facility providing comprehensive medical, surgical, dental and critical care to pets in San Antonio, Texas and surrounding areas. The facility provides a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. The hospital provides facilities for general, neurological, orthopedic and arthroscopic surgery; stem cell therapy; cosmetic ear cropping; acupuncture and endoscopy; ultrasound; and dentistry. In addition, Perrin-410 Animal Hospital offers in-house pharmacy for the visiting pets and its care-takers. Its service area includes San Antonio, Schertz, Universal City, Converse, Selma, Cibolo, Marion, New Braunfels, Seguin and Floresville.
- Payment method:
- amex, discover, mastercard, visa, all major credit cards
- Village North, Northeast San Antonio
- Emergency Room
- Veterinary Clinics & Hospitals, Veterinarians, Veterinarian Emergency Services, Veterinary Specialty Services, Veterinary Information & Referral Services, Pet Services, Pet Boarding & Kennels, Pet Grooming, Pet Specialty Services
- Other Information:
Parking: Located in the River Oaks Center off Hwy 410 at Perrin Beitel., Lot
I was able to call same day and get an immediate appt for a wellness checkup for my cat, was checked in within 5 mins and done within 45. Everything was quick and efficient. The only issue I had was I signed up for the rewards program but was not told the cost of it prior to signing up. If it pays for itself then I'll be ok with it , if not then it should be something that's explained prior to charging my card....
A friend of mine had a minor emergency one morning so we headed to this local animal hospital. The receptionist was pleasant and very propmpt with my friends concerns. Although I must say the technician that took us back to the exam room could use a lesson in etiquette. Her personality was quite bland and I could genuinely tell she either didn't want to be thier or just didn't like her job. I don't recall her name (long brown hair) but the doctor that tended to my friends pet was awesome. He kept us up to speed as far as what we were going to spend and needed to be done. Spent about an hour their which isn't bad at all compared to visiting a human emergency room. Everything considered I think I would come back with my own pet, thanks for everything!
Posted: 6/16/2012Provided by Citysearch -
I have never been so happy with the service we receive from Dr. Ramsey and the other Doctors that work at Perrin 410 Animal Hospital. Their staff is so knowledgable, kind, polite and professional. They treat your pet as if it was their own with so much compasion. We do not leave our yorkies with just anyone when they are not able to travel with us.. So guess what I leave them in their kennel and dont even worry about the care they get..DR RAMSEYand HIS STAFF have saved our 3 yr old yorkie life TWICE..SHOUT OUT TO ALL THE STAFF AT PERRIN 410 ANIMAL HOSPITAL. highly recommended. THANK YOU PERRIN 410 ANIMAL HOSPITAL.
Posted: 5/29/2012Provided by Citysearch -
Brought my cat to this clinic for treatment because of it being close to my home. Turned out to be a complicated case that fortunately the drs here have handled with professionalism and kindness. They cover all their bases with the knowledge you would expect a vet to have in conjunction with the latest technology at their disposal.
Posted: 10/6/2011Provided by Citysearch -
Our 9 year old companion starting having heavy nose bleeds which had caused him to black out and hit the concrete pretty hard. It was late in the evening so we took him to this place for urgent assistance. When we first arrived they were quick to respond, however, when they took our friend to the back (without us) we automatically felt left in the dark which increased the panic feeling that we were experiencing. After waiting several minutes we were then asked to the back to met the vet. After he questioned us on what was going on, even though it was quite obvious that blood was constantly dripping down from his nose, he proceeded to say that he had no idea what it could be without running several tests that would be around $300-$500. Then asked us how we would be paying. Unfortunately we only had $100 and were willingly to set up payment arrangements or give a post dated check for the remaining balance. We were then told that they could not provide services if we could not come up with that amount 'up front'. Due to our financial hardship our beloved animal was not able to have services rendered at that instant. All we could do was ask for our dog back and wait for the morning to see if another place would have the heart to help him and honor our promises to pay. So then we were told that we owed $50 for an office visit and would have to pay before we could have him back. After refusing to pay for a service that we did not even witness being rendered the vet tech said he was going to call the police to report 'theft of services'. We felt that we were being taken advantage of so we informed him to do so if that was the way they wanted to handle it. So then after making us wait again, he then came out with our pup and said we were free to go. I must say that this place is worthless to animals in urgent care needs and insensitive to any person whom is experiencing a financial hardship. It's the principal of the matter that our pet needed urgent assistance and was turned away because of monetary value. My advice would be to not go to this place if you really love your pet. \nOn the other hand, I would definitely recommend Texas Veterinary Hospital (TVH) on Thousand Oaks. They were true angels who listened and helped. We felt the compassion they had for animals and they even helped us with a plan of action on treatment that we could afford. They even discounted a couple of medication injections to help him with the bleeding AND waived the new patient exam. Their staff was very professional and informative, in fact their vet tech new a lot more than this moron who threatened to call the police on us. \n\n
I have used this hospital numerous times and have had the best servcie and care EVERY time! The staff is attentive and friendly and the Vets are awesome! The hours are accomodating for my schedule and the prices are reasonable for shots as well as other services. I will continue to use Perrin-410 Animal Hospital as long as I have pets!
Posted: 8/28/2011Provided by Citysearch -
I had to access this website because I forgot the office phone number and I was shocked to read some of the reviews! I've been going to Perrin 410 Animal Hospital for over 3 years and have never experienced a problem. Yes, there have been times when I've waited longer than I wanted to, but I see pet owners going in and out of the examining area in tears, t's obvious the staff is tending to a pet in a very serious condition. Would I want my pet to have that type of attention if criical? YES! Unfortunately, satisfied customers are not as quick to compliment as an unsatisfied customer is to complain. While I agree that valid complaints can be very useful, many times it is personal and is not fairly presented. I was just there this morning, cost was reasonable and service was excellent! I just wanted to express my gratitude to the Vets, CVAs, Receptionists, and any other staff that we don't get to see. Thank you Perrin-410 Animal Hospital for the service you provide. I appreciate it and my dog (Smokey) does too!
Posted: 8/21/2011Provided by Citysearch -
I've read the negative reviews, and I don't understand how they could think the desk staff and others are rude. Everyone has been most kind and helpful, and we've been in a lot since adopting a dog from the pound who came with kennel cough and Frontline-resistant fleas, and who they diagnosed several weeks later (after extensive lab tests) with distemper. Distemper is often fatal, but Dr. Rocky pulled our dog through with good care and a 2-week round of immune-enhancing shots (1 every 3 days). Yes, they're very expensive, and yes, they did tests that had been done at the pound (but they pointed out that sometimes the pound's results aren't correct), and yes they do tack on fees that are unexpected, but the fact remains that we now have a healthy, happy dog who probably would have died without their excellent care. Two days after we got our dog from the pound, we were in doubt that she would survive another 24 hours and we couldn't get ahold of our previous vet. This clinic was recommended by a friend who is a vet who used to work there since they were nearby and open until 11 p.m. everyday and she knew that they did truly care about animals and were quite good. She was right!
Posted: 5/4/2011Provided by Citysearch -
I had been in the past and didn't have any problems before. I even had my Mom take her cat there in one emergency situation.\n\nWell, I had taken my cat in last week because I was very worried about her. I had written down everything I observed and already tried and handed it to the receptionist when we arrived. She was in the files so we waited and eventually went back to the examining room finally.\n\nEverything went fine and I was talking about the price of gas and of course that I wanted to get out of there paying as little as possible.\n\nThe first estimate that Dr. Bermes brought me was way too much. I said we need to take off 1 or 2 items if possible and she asked me if funds were limited. I'm thinking, ""Is she Sherlock?"" ""Du yes I just said we needed to take items off the estimate."" Anyway she did take 2 items off for me, that was good.\n\nI got out of there with med put in my cats ear thinking the problem would be taken care of (for $116 which was going to start out as @ $340 wo horsey).\n\nSo next week I bring her in for the follow up and she wants to run a test, says the med did not work and I was like, ""No I am not paying out anymore money.""\nSo I left and then I was called the next day and the receptionist left a message that said I had owed @$26 for the follow up.\n\nI called back and said that no one told me to begin with that there was going to be a charge for a follow up appt, I had never heard of being charged for a follow up appt, and that I was going to pay it, but I won't go there again.\n\nIn my opinion if you are rich and you like helping inexperienced Veterinarians learn what the more experienced ones already know like how not to run several tests and charge outrageous prices when it is unnecessary then take your pet there.\n