More Info
- General Info
- OpenSided MRI of San Antonio specializes in MRI's using an open magnet used to scan all patient body types and allows us to accommodate to claustrophobic and plus size patients.
- Extra Phones
Phone: (210) 692-0821
TollFree: (888) 692-6736
- Services/Products
- Medical Services, X-Rays.
- Payment method
- all major credit cards, check, debit, insurance
- Neighborhood
- Northwest Side
- Other Link
- Categories
- Other Information
Parking: Street
Services: Medical Services, X-Rays
Reviews
07/01/2016
Unprofessional, Zero stars. Appears to be customary to double book (for a single MRI machine w/45-60 min appointments). Open MRI of San Antonio was running 2 hours behind schedule for morning appointments, purposely failed to notify me I would not be attended until 2 hours AFTER my scheduled afternoon appointment. The female scheduler stated she didn't inform me timely because I had such a lengthy travel time to arrive for my late afternoon appointment (???); 2 hr wait was only disclosed after I had arrived 15 min (beforehand for paperwork as instructed), waited 20 min after my scheduled time. Another elderly patient & family swore to have been "forgotten" when I arrived. No apology, wait time was mentioned. I was informed (upon scheduling weeks before) of their strict rescheduling policy for all tardy patients (15 min +). I chose not to conduct business w/them, filed a complaint w/the Better Business Bureau (NOT part of BBB). This appears to be about their bottom line not your MRI.
Details
Phone: (210) 692-0776
Address: 5282 Medical Dr Ste 100, San Antonio, TX 78229
Website: http://www.osmri.com
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