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Omni San Antonio Hotel at the Colonnade

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Hotel Rooms

Room 1

Business Details



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General Info:
The Omni San Antonio Hotel at the Colonnade is a four-diamond luxury hotel that captures the essence of San Antonio with impeccable service and charm. Overlooking the rolling Texas Hill Country, this 19-story high-rise is close to the area's most exciting attractions, such as the historic Alamo, Sea World San Antonio, and the enchanting Riverwalk.
Extra Phones:

Fax: (210) 691-1128

TollFree: (800) 843-6664

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master card, visa, cash, check, amex, diners club
Located in San Antonio (Northwest - Six Flags), Omni San Antonio Hotel at the Colonnade is convenient to USAA Corporate Office Headquarters and Huebner Oaks. This 4-star hotel is within close proximity of South Texas Medical Center and University of Texas Health and Science Center at San Antonio.
Vance Jackson, Northwest Side
Hotels, Lodging
Other Information:

Wi-Fi: Free

Price Range : Average

Swimming Pool: Seasonal, Indoor, Outdoor, Poolside Bar

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Express check-in, Breakfast available (surcharge), Elevator/lift, Designated smoking areas, Safe-deposit box at front desk, 24-hour business center, Computer station, 24-hour front desk, Spa services on site, ATM/banking, Wedding services, Conference space, Tours/ticket assistance, Multilingual staff, Express check-out, Fitness facilities, Sauna, Designated smoking areas (fines apply), Spa tub, Porter/bellhop, Bar/lounge, Area shuttle (surcharge), Restaurant, Meeting rooms, Concierge services, Gift shops or newsstand, Dry cleaning/laundry service, Luggage storage

Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Air conditioning, Refrigerator (on request), Blackout drapes/curtains, LCD TV, Hypo-allergenic bedding available, Microwave (on request), Bathrobes, In-room massage available, Iron/ironing board, Cable TV service, Desk, Connecting/adjoining rooms available, Minibar, Coffee/tea maker, Down comforter, In-room safe

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would leave if didnt already pay

from the moment i called the morning of check in i had nothing but problems. i called, they said come in anytime after 1. i show up at 2:20 and was told my room was not ready. no problem, we cal wait til 3 (original check in) they inform me at 2:58 they were JUST CLEANING MY ROOM, JUST NOW. FINALLY at 3:37 they are done with my room. we come up to a smoke factory. it was so bad i asked house keeping to come deodorizer my room, they also change the air filter AND bring a air purifier. STILL smelled bad. within 10 mins of being here someone knocks on my door (THAT HAS THE PRIVACY HANGER ON IT) and asks us if we will be saying another night or leaving. WTF? he said they just had not updated the information yet that he was sorry. you have got to be kidding me. for what i paid i expected to come right in and enjoy it from the moment, like every other time. Oh hell no, i have been here less than an hour and will never be back. for the remainder of our vacation we will go back to Marriott. this is uncalled for.

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Omni San Antonio Hotel at the Colonnade

9821 Colonnade BlvdSan AntonioTX 78230

(210) 691-8888

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Omni San Antonio Hotel at the Colonnade

9821 Colonnade BlvdSan AntonioTX 78230

(210) 691-8888

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