This is the place you want to frequent. Yes, they were less busy; however, there is no comparison. Their hours are extended. Their customer service is outstanding! The product that I was looking for, the plastic tips for canes, cost $7.00 for 4 (compared to Champs, $11 for 4). The place also comes across as organized & easily navigated. Very nice young lady helped me (about 1:00pm). Thank you!