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Northwest Pediatrics Associates, P.A.

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Leon Valley, Northwest Side

Northwest Pediatric Associates

Physicians & Surgeons, Pediatrics, Medical Clinics

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Northwest Pediatrics Associates, P.A.


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Do not recommend

It's a shame the office staff isn't more respectful and focused on customer service, because the doctors are knowledgeable and good. However, every time I try to make an appointment I get out on hold immediately and stay on hold for at least 10 minutes. Not to mention how rude they are over the phone and in person. Also, office hours on the weekend are wrong and the "nurse" you try to speak to and very rude and not h... view more

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I would not recommend going to any doctor in this building. When I was pregnant, I interviewed Dr. Amber Moreno and loved her right away. She is great with my baby but her office staff is horrible. They are rude, condescending and always put you on hold the minute you call to make an appointment. And wait times? Yes. Be prepared to wait for over an hour to see a doctor with 20+ kids running around the waiting room, e... view more

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It's easy to get an appointmen...

It's easy to get an appointment at the last minute, and the wait times are reasonable. but there's a reason for that. The nursing staff tries too hard around the kids - its obvious they aren't natural kid-people. The doctor is nice, but doesn't offer up additional advice/information. She was quick to come in, and just as quick to leave. Never sat down or got on my preschooler's level. But my biggest complaint is that... view more

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Northwest Pediatrics Association

Very poor experiences with various doctors at this practice. Moved to town recently and chose them because of location and although they asked for a copy of our child's history we were told they don't look at it. After a series of illnesses we had to ask them to look at what the previous doctors had done to help. The doctors were condescending and didn't listen to our opinions. Really poor bed side manner, the nurse ... view more

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Highly recommend!

I love this pediatric clinic! I take all three of my boys here. I have had doctors paged at all hours of the night and have always received a call back immediately. I can call and get an appointment for the same day if they are sick. They have Saturday hours for sick visits, too! The nurses are wonderful! Overall, a really caring and friendly staff.

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Great doctors, Saturday hours, good at squeezing in last minute appointments

I've paged these doctors, and arranged many a last minute sick visit. The doctors are all very good with kids and very nice people. The waiting area is quite large and has a large separate sick child waiting area. The nurses are quite friendly. And the people at the front desk are very nice, polite, competent people.

Like this review?Yes|Flag AbuseProvided by Citysearch
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Northwest Pediatrics Associates, P.A.

7007 Bandera Road, Suite #19San AntonioTX 78238

(210) 680-6000

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Northwest Pediatrics Associates, P.A.

7007 Bandera Road, Suite #19San AntonioTX 78238

(210) 680-6000

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