North Central Urgent Care
19223 Stonehue, San Antonio, TX 78258
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Dr. Mayer glued a laceration on my daughter's head, then proceeded to put an asterisk of steri-strips across it without even waiting for the glue to completely dry. Two weeks later when the steri-strips I couldn't see under finally came off, it looks as though I may as well have put a band-aid on her rather than rushing her here for the medical care I thought I'd receive. Her laceration is still slightly open and she will now have a decent sized scar. I will never EVER go back to this urgent care again.
Thanks! Dr. Yvonne Lai is wonderful! I went to North Central Urgent Care on recommendation from friends. I have to say the staff was great. The doctor demonstrated care and professionalism. I had seen two physicians at other facilities and neither could properly diagnose why I was in so much pain. Thank you, Dr. Lai. I am now pain-free!
Drs. Lai, Levcovitz, and Mayer are quality physicians. As a pharmacist, I am well aware of the need to provide patients with professional, quality information in a timely manner. Several of my family members have gone to North Central Urgent Care for a variety of ailments. While it is true that the doctors are not infallible (no doctor is), I believe this Urgent Care facility offers a legitimate option for those seeking high-quality health care.
1st time I went here I had sever bronchitis and was told it was just a upper respiratory infection and sent away with nothing..next day I was dying! Went to my regular doc. and he said I was severly dehydrated and had sever bronchitis..had to gte 3 shots, medication, and get hooked up to an IV for hours. He couldn't believe they had just sent me away. Now my husband has been sick and since they are closest to us took him there. He hasn't slept in 3 days due to sever carpal tunnel on his hand and he needed pain medication---instead they test him for mono and send him away again just saying it's just a viral infection and no medication. This time I got mad--went in and had it out with the people there and they finally gave him pain medication. They are just trying to get money without working for it. Will never go here again! I will drive an extra 30 to go somewhere I trust.
01/28/2011Provided by Citysearch -
Dr Yvonne Y Lai is a crappy doctor and North Central Urgent Care sucks and are lairs. Stay away from this place this Doctor should not practicing if she can not do a true assessment and the Manager can not document a complaint on this crappy Dr.
I am a nurse and if I did the assessment Dr. Lai did my patients would get worse. I went to this clinic and all crappy Lai did was sign a light in my throat did not feel my enlarged lymph nodes even when I told her they were swollen and my throat was soar and did not prescripe antibotics just cough medicine. I had to go to another clinic the next day because my lymphnode were so swollen the right side of my face was swollen I went to Quality Urgent care of america and the Dr. Hill did the proper assessment and knew that I should had been prescribed antiobitics and a steroid shot. I called the manager at North Central Urgent care and let her know what had happened all she could say was they helped open North Central Hospital and how she could not believe this. Like I said if you value your health don't go here GO TO QUALITY URGENT CARE OF AMERICA DR. HILL IS A TRUE DOCTOR!!!!!!!
09/28/2010Provided by Citysearch -
Thorough, professional, detailed, caring, and efficient are all understatements for this medical facility. Triage care is the purpose of Urgent Care facilities ~ they understand this without question. Were it not for this facilities abilities noted above in September of 2009 my mothers' Cancer diagnosis would have been detrimentally delayed.
Each physicians' resume, bedside manner and diagnostic abilities will keep me referring associates, friends and family into the future knowing they will be, without question, well cared for...perhaps saving yet another life.
Thank you North Central Urgent Care ~ for saving a life!
03/02/2010Provided by Citysearch -
I have not actually visited the clinic but came across the bad review by someone. I am in the medical profession and in defense of the doctor, it sounds like the reviewer was just looking for drugs. It is always a big red flag when a patient asks for specific drugs especially when they are controlled substances (narcotic cough syrup). Also, most patients (except those who are working the system to get drugs) do not even know what a DEA number is (It is a number given to doctors and must be included on a prescription for controlled substances). Also, the scathing criticism of the doctor is another red flag. Anyone just looking for drugs is none to happy when they cannot get them. I just wanted to provide additional data so that his review would not deter another from perhaps visiting this doctor unless they are just looking for drugs then they might perhaps be better off going somewhere else. It is nice to see a doctor who is not so eager to hand out controlled substances.
01/18/2010Provided by Citysearch -
We've been to this facility over the past several years for a variety of problems- infected foot, flu symptoms and we couldn't see our doctor for 2-3 days, irrigating ears and bronchitis. It is so convenient when our doctor is booked or we need something right away! We love Dr. L ! He got our sick daughter through one of the toughest weeks of her high school career! This is a wonderful option instead of the emergency room and we're lucky to have such good help so close! Thank-you!
10/12/2009Provided by Citysearch -
This was the WORST doctor I have ever seen in my life. I had to wait over 2 hours (total time there)when there was only 1 person ahead of me. I had a fever and they confirmed I had the flu via a swab test. Then the doctor prescribed me tamiflu and mucinex. and nothing else! I am sitting at home miserable because the doctor would not prescribe me anything to help ease the aches and pains and the HORRIBLE cough. I dunno if he is about to loose his DEA license or what. Maybe thats why he would not prescribe me a narcotic cough medicine to help with the aches and pains and TERRIBLE cough. Avoid this doctor unless you want tips about which over the counter medicines you should use.
I recently chose to go there for a foreign object in my eye. I was taken back very fast, less than ten minutes. I was told up front that they did not except my insurance. I was also told how to expect to pay. They were right on the money! I was treated and sent home with a script for antibiotics in less than an hour! You could not get any better. Very happy with the service. I felt like I was cared for with compassion and concern.