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Nix Specilaty Health Ctr.

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Northwest Side

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The Nix Mental Health Center i...

The Nix Mental Health Center is the worst mental health facility I have ever encountered. I signed a contract to be admitted for 48 hours after a mental health emergency. The contract stated that I would receive medical assistance within 24 hours and psychiatric assistance. I was detained for almost 5 full days against my consent, not because I was still in a crisis, but because the staff continuously ignored and neglected me and every patient there. The place was not safe. There were people harming themselves and others, and would then be allowed to mingle with the other patients. I was promised a social worker and a doctor who never once sought to make contact with me. After having an advocate on the outside raise hell about my bill of rights, I was finally able to get the attention of the staff and was then discharged quickly. None of the nurses, doctors, or social workers were helpful. All of them were rude and at times spitefully cruel to other patients. I never met my assigned doctor until my discharge, at which point he made the charming comment, "How did you manage to beat the system here? You must be clever. It is like Russia in there. I'm sure you will do fine on the outside." At other times the staff laughed at my requests to see a doctor or be provided with a copy of my patient rights (which they had me sign upon arrival and then immediately took away and placed in my inaccessible property bag.

Even the technicians (who have no real authority) commented on the fact that the place was frustratingly, improperly run. I will be filing a law suit regarding the neglect and mistreatment I encountered at this facility. Please avoid this place if you can. They are under-staffed and no one there knows their own policies or patient rights.

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Nix Specilaty Health Ctr.

4330 Vance Jackson RdSan AntonioTX 78230

(210) 579-3800

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Nix Specilaty Health Ctr.

4330 Vance Jackson RdSan AntonioTX 78230

(210) 579-3800

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