Had my surgery and when i called up there to talk to my doctor they told me he was no longer there and i had a new doctor. I never got any information i was going to be switching doctor or that my doctor was no longer going to be available. So i dusted it off my shoulders stayed with there office but i have noticed Very poor service dealing with phone calls. You would think since they are a Neurosurgical doctor they would get back to their patients asap. Nope, I called three weeks ago and again last week and have still not yet got a call back. I am going to call again today and leave another voicemail but i just dont know why they are not responding fast enough. I love my doctor but wish they would get back with you sooner.