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(210) 321-5200
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General Info
The TRISUN Care Center Babcock provides a variety of individualized medical rehabilitative services. It provides nursing care, dietary and laundry services. Located in San Antonio, the center is a part of TRISUN Healthcare. It is an Austin-based company that manages skilled nursing homes and assisted living facilities throughout Texas. The parent company specializes in 24-hour nursing care and short-term rehabilitative services. TRISUN Healthcare provides physical, occupational, speech and respiratory therapies. The parent company also offers laboratory, X-ray and other diagnostic services. It specializes in assisted living and spiritual care programs for senior citizens. TRISUN Healthcare provides assistance with daily living activities, such as bathing, grooming, dressing and medication management.
Extra Phones

Fax: (210) 321-5299

Payment method
discover, mastercard, debit, amex, visa, check, all major credit cards, insurance
Neighborhood
Northwest Side
AKA

Mesa Vista Health Center

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Reviews

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RS
Rosalinda S.

05/01/2017

Provided by Superpages
Overall

My brother was at this place for only one day, he is unable to feed himself, when he got to the center he told them he was hungry, they just went and took him a tray, cold food, cold coffee, and placed it in front of him and left. He tried to feed himself, dropped it all over himself, and the lady came and told him " look at this mess, why would you want to go and do that". Hello, he can not feed himself and he was hungry. They did not change him, he got a rash, when he was taken to the new rehab, which is great, his diaper was all dirty where he had soiled himself, the body waste was dry in some areas, they had not emptied his bladder, he was there around 24 hrs. and nothing was done for him. I feel sorry for those people who can not speak for themselves, my brother is very smart, due to a fall he had surgery and he is unable to do anything for himself, but the surgery did not effect his ability to think and feel, the treatment he received at this place is so wrong. I would not wish my worst enemy to be sent to this place.

LC
L.r. C.
Edited: 04/03/2017
Overall

I use to work for Mesa Vista, but I had to quit because they ALWAYS had us working short staffed in the C.N.A. department. When I say short I mean 2 C.N.A's for 45 to 50 people, and the Director of Nurse and the Administrator would know all about it. After I resigned from Mesa Vista they started accusing me of stealing medical supplies, and on top of that I called the Regional manager for Mesa Vista to let her know how the place is being ran and she went of the defense as if I was talking about her personally( Ms. Karen Mc Quay). She wasn't interested at all in how the patient's are being cared for. They need a new D.O.N, Administrator, and Regional manager cause they don't Care about the patient's at all. They Know I'm Right To. Yours Truly. RUBEN. I would give them 0 star rating if it was possible.

PG
Patricia G.

09/09/2016

Overall
Professionalism

I placed my mom at that nursing home and I fell in love with the staff they were all great to my mom they went above and beyond to take care of her. She is on hospice and was there for respite care which means she was only there for five days. But I recommend a place to everyone that I know that is on hospice. I have placed my mother in different locations but she has never had the best care other than Mesa Vista. So thank you Mesa Vista staff for taking good care of my mom and having her participate in a lot of activities during her five days stay. Patricia G

LE
Lizzi E.

06/18/2016

Overall
Expertise
Facility
Professionalism

My grandma was set to transfer to Powerback rehab upon discharge of the hospital but the case manager dropped the ball. A referral was sent in to Mesa Vista, and after seeing the terrible reviews all over the Internet, I raised all the hell I could but no other facility had any open beds. Our family couldn't have been more shocked at the outcome at Mesa Vista. The facility was very quiet, which worried us at first, but it worked in the best interest of my grandmother. From the moment she arrived, the facility was beautiful. Her private room was already setup. Her nursing staff has been extremely attentive. My grandma has a soft food died and when the facility didn't have strawberry Ensure stocked, they actually went out to purchase it and put it in the fridge in her room!!! By and large, God had a better plan for us and it worked out better than we could have ever hoped. She's been very happy and comfortable there. THANK YOU MESA VISTA for taking such great care of her during her stay!

JL
Joseph L.

01/08/2015

Overall
Poor nursing

Nurses are TOTALY clueless about their jobs,blonde night nurse really needs to get a clue. Your family member is better off somewhere else!

anonymous

11/26/2014

Provided by Superpages
Overall

I'm a CNA here at this facility. And I'm telling you this place needs to be closed down. State is here like every other day. There's really no staff here and the nurses as well as the administrative staff here don't care about the patients or the Aides. I have one more week tell I leave this place and i wouldn't recommend it to CAN's or familys.

OG
Oscar G.

04/04/2014

Overall

DON"T SEND YOUR LOVED ONES TO MESA VISTA. In the 2 weeks my aunt was there I received numerous phone calls from my aunt for help because the staff would not respond to her calls using the red button. I had to literally go to the nursing home or call the main number so that she could get help and numerous time they were rough in handling her as she as a fractured back, after we complained on deaf ears they accused my Mexican American elderly aunt and former inner city teacher of being a racist against blacks. Half the staff are black. My aunt was deeply offended by this accusation. The last straw was the stench of sewage coming from her room the Director of Nursing acknowledge it but did nothing about it. I finally had to take her out and she is very pleased with Huebner Creek, and no I do not work at Huebner Creek or have any vested interest in it. BTW after numerous calls to the Mesa Vista Administration, no one called any of our family members back. I am in the process of making a formal complaint to Dept of Aging.

fred.bowden.982

07/02/2013

Overall

DON'T DO IT!!!!!!! I wouldn't send a three legged dog there. Unattentive as a whole and antiquated equipment! Do not send loved ones there unless you want to get rid of them. My loved one was rushed to the emergency room three times in a nine day period! There are a couple of good nurses that risk their reputation being there. The therapy team is good if you are strong enough to get to them after being mistreated. Falls and more falls keep EMTs paid! DON'T DO IT!!!!!!!

anonymous

07/10/2012

Provided by Superpages
Overall

I am so pleased with the care that my sister is receiving at Mesa Vista. The staff are so friendly and kind. I know that they are a large facility, but they still find time to attend to my sister when she pushes the call light or has questions. I find that they also have time for me when I have questions about her medications, or physical and occupational therapies. I had all my fears about her being in a facility put at ease by the staff. I would be happy to recommend Mesa Vista to anyone.

Details

Phone: (210) 321-5200

Address: 5756 N Knoll, San Antonio, TX 78240

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