If there was a negative star, I would give it to them!! Unprofessional and lack integrity! They called me and cancelled for my daughter less than 24 hours before my appointment! They have all of these rules of conduct for clients, but I guess they do whatever THEY want to do! My stylist was also 30 minutes late for the appointment the week before! This owner put a lot into her website, but everything else is lacking: customer service and the look of the salon!! This place is not profes...view moresional...don't waste your money!!view less
Mane & Glory Full Service Salon
Only go if you have a spare 5 hours on your hands. They must book the appointments 15 minutes apart because, you will arrive for a 10:30am appointment and not be able to leave before 5pm. The worst of it is, most people pay money to spend time with their stylist... here you spend most of your time with the other people who are waiting hours as well as the "understudy". Then they still want to charge you full price. Boo to that! I've been seeing Melvin and he is nice and so is his under...view morestudy, but of your 5 hour visit I'd probably say that I spend less than 30 minutes with Melvin. So, only go IF you have a spare 5 hours, bring a lunch, and a computer so you can watch movies while you wait. I gotta find a new place ASAP. Need to change business name from Mane and Glory to Hurry up and wait.view less
***Professional, Friendly, Knowledgeable, Clean, Etc
I recently moved to San Antonio and was in fear of not being about to find a salon. Back a home I had a specific person for everything I wanted done (micros, sew ins, nails, toes, eye brows) It's a challenge getting comfortable and learning the city. Most places here cater to the hispanic race. I decided to do a google search for "black hair salons". Mane and Glory immediately grabbed my attention before others due to thei...view morer website being so informative and showing pictures of their work. I was impressed. After my first visit I decided that this is where I will be getting my hair done as long as I'm in San Antonio! My hair came out beautiful. LOVE IT!view less
I love Mane and Glory!! They do such a fabulous job with my hair. I am in the process of going natural and I am not the person to wear it looking natural so they get it straight without the chemicals. I wasn't going to go natural but the transition has been so easy because of them. I have been getting my hair done there for over a year now and I don't know what I would do without them. If you live in San Antonio or visit San Antonio go over to Mane and Glory and get your hair done.
Let your "Hair-do" the Talking!
Ladies, I can;t say enough about Terre Wafford and the Mane and Glory team of professional stylists who take pleasure in reviving hair that has been dyed, fried, and laid to the side to break off and leave you with an unmanageable hot mess. I was one who was addicted to relaxers "hair-crack" until Terre and team gave me the Ceramic Phusion treatment. I used to relax literally every five weeks for that bone straight look i though...view moret was the way to go. Happily I am relaxer free for almost three years and am never going back. My hair has bounce, body, and length like never before. Black hair can and will grow if you treat it properly...not you but the professionals at Mane and Glory. Make an appointment today. You will never regret going natural...an yes you can wear it straight. Trust me it looks like relaxed hair without the relaxer. Valarie Fluellenview less
When it's Hottt, it's Hottt!! Mane & Glory is the spot to be especially if you want healthy, chemical free hair. The growth and strength of my hair is amazing still to me. The Mane & Glory staff offer and friendly, educational environment. They give you the education to be able to maintain your own healthy hair, even in the windy state of Idaho. Terri and her stylist have swept SA with the ceramic phusion process constantly producing happy, healthy haired customers and all wit...view morehout the use of the "creamy crack". Thanks Mane & Glory for laughs, the best conversations, Melvin (my stylist), my healthy hair, the free H2O and WiFi, last but not least my healthy mane and the education to maintain it.view less
After moving from GA to TX in 2009, I was in desperate need of an educated stylist who could promote healthy hair and offer a skill set for clients wanting to transition from relaxed hair to natural and was blessed to find M&G and my stylist Melvin Walker!
My initial consultation was informative and timely. At the time, I had blond highlights and shoulder length hair. I wanted to keep my length during the transition process and was able to do so by establishing a weekly shampoo ...view more& steam routine.
Three years later, I am loving my natural texture and weekly shampoo, steam and flat iron routine! Although I have cut my hair and went with a short crop, my hair has grown back and is healthier than ever. I now rock a semi perm red rinse, I love and have maintained for the past year. We all know red is a high maintenance color, however the products the shampoo techs use help my color to last only requiring color touch ups every other month which is great for someone with a weekly shampoos conditioning / flat iron routine!
I am a weekend client who travels often and appreciates the ability to make a appointment on line, call in for a last minute appointment or get 'worked in' to a busy day full scheduled. The M&G team is fun, outgoing, personal and educated. I always have and enjoy the music selection, movies or news on the flat screen or having lunch or dinner with other clients and or staff in the break room if and when I have to wait for my services.
Not to mention, the M&G team collaborates and doesn't mind do what ever is necessary to make you feel comfortable. I appreciate the level of education all the stylists have, which has allowed me to comfortably try schedule appointments with all the stylists whenever Melvin is unavailable! That, in itself speaks volumes....
The salon offers Design Essential products and the best styling tools out there for at home maintenance. Clients are offered the payment option of using your credit or debit card for a small fee and booking on line and paying an on line deposit. The atmosphere is friendly and the facility offers complimentary bottled water and Wi-Fi.
Please check out the salon for yourself and view the hair gallery at http://manenglory.com to see pics of clients like myself with natural hair. For those with an active lifestyle and rocking a natural texture with no desire to establish a hair straightening routine like myself please consider the braid specialist also located in the salon.
Atlanta-New York-San /Antonioview less
Where is ""Tabitha's Salon Takeover"" when you need it?! It is apparent that Mane and Glory is on the cusp of greatness, but is in need of a major overhaul! My service, shampoo, steam treatment and ceramic phusion on natural hair, should have taken a maximum of 2.5 hours. I WAS IN THAT SALON FOR 5 HOURS and I had an 1.5 hr WAIT UNTIL I WAS SAT AT THE SHAMPOO BOWL. I stayed only because I had an event to attend the next day. However, I did miss my class due to the salon's lack of ...view moretime management. Another customer was in the salon from 11:30 am to 9 pm! Her stylist was so behind that she called her husband to bring their daughter to the salon to get her hair styled as well. No water, no food, for far too long!!!!!!!! Black salons are known for this type of inconsideration, but I have never given my business to such an establishment, until now.
Two hours after I checked in, I received an apology from the receptionist that they were short staffed. I should have been told that crucial piece of information when I checked in and then I could have made an informed decision to stay or leave.
I made my appointment online and was pleased that Mane and Glory appeared to be a progressive establishment. The online booking system gives an option for ""new client,"" which I selected. This should have immediately flagged me in the system and notified the stylist. I had questions about my hair damage and only saw the stylist when I made a request while at the shampoo bowl (2 hours after checking in). I should have seen the stylist first for at least 5 minutes. It's just that simple. She acted as if her only job is to style hair. WRONG ANSWER! A stylist's job is to partner with clients to create a win-win dynamic by sincerely asking/answering hair questions, educating clients and styling hair. My stylist was not interested in having a basic conversation about my hair and giving helpful feedback/solutions. She was more concerned with talking to co-workers, treating her clients like cattle, checking off a list and getting everyone in and out of the salon.
DECOR: Not as polished as I thought it would be; Unfinished floors; improper seating for hair steamers (a grown woman should not have to ""climb"" on top of pillows and balance in position to use a hair steamer)
STAFF: Not knowledgeable about products that harm natural hair (i.e. parabans, sulfate), simple tricks like using cold water to close the hair cuticle in order to banish fly away hair, and does not explain processes to new clients who are trying new services for the first time.
PROS: I was not drenched in water at the shampoo bowl, steam treatment results, and the look/feel of my hair as I walked out of the door.view less