7439 San Pedro Ave, San Antonio, TX 78216
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I received a $5 coupon via email and expected to use it tonite. We finished our meal and was then informed by the waiter that it would not apply to the entrees we ordered, although the coupon did not state any restrictions. I spoke to the manager, Geena, and was astounded by her unprofessional manner. She was the rudest, most unpleasant person I have ever encountered. She is a disgrace to her employer, and it surprises me that The Darden companies employ someone like her. IF DARDEN VALUES ITS CUSTOMERS, Geena should be fired.
10/13/2011Provided by Citysearch -
Returned to this restaurant to give them a second chance.
Ordered my food to go.
My Salad was old and soggy, as were my seasoned veggies.
They gave me only a small hand-full
of the veggies.
Meat was flavorful, but the bones were brittle, and I had to be careful not to accidently ingest them.
I really don't like their lack of good customer service. This is one major thing that LongHorn Steakhouse really need to fix.
The food is a great value for what you get, except the small portion of season veggies.
All in all, they really owe me a whole new order of food. But I can't bring myself to return to this location.
Really scared to complain, but they owe me $35.00 for the lack of good food...