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Legacy Nail Salon

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Nail Salons, Beauty Salons

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08/16/2013
Horrible Place!

I went to Legacy Nails with my mother. She needed fills and I wanted a pedicure. I picked out my color and my mom was waiting to get her fills. When the came to get her to do her fills she asked , how much? Jimmy told her $40.00 dollars. FOR FILLS!!! My mom said no way. ~ that is crazy first of all. Considering the face that u can go down the street where they charge 15-20. ~ so, I decided to leave as well. Please ke... view more

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04/05/2013

I had been going to this salon for months because it has a nice atmosphere, but recently I went with a friend to treat her to a manicure. I spoke with the manager and agreed to a price of $50 for both of us. After I was done I was told the total was $75. When I complained the manager, she lied and said this is what we agreed to. She lost me as a customer. I didn't want to make a scene because of my friend, but that i... view more

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04/05/2013

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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06/19/2012
Legacy Nail Salon in Stone Oak...

Legacy Nail Salon in Stone Oak, San Antonio is not worth going to. They over-charged me $15.00 on my pedicure after I specifically said I wanted the $30.00 & gave me the worst shellac manicure for the $40.00 I spent. They didn't massage my hands or arms & they cut me bad and made me bleed at my cuticle. When I asked her to clean up the dry blood, she responded by saying, "oh no, it'll be fine, you can't ... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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Legacy Nail Salon

18402 US Highway 281 NSan AntonioTX 78259

(210) 499-5888

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Legacy Nail Salon

18402 US Highway 281 NSan AntonioTX 78259

(210) 499-5888

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