I give one star because NO stars is possible. The Owner is a B*#@H... I have a 13 year old long hair JRT and have kept her shaved all her life, she just looks better and feels better as well. She has a Thyroid condition and her hair does not grow evenly any longer, I asked that she be shaved as close as possible to even her coat, yet not giver her razor burn. (same as I always have) I actually took both my dogs in, the younger only gets a bath and nails done.
I was told 5 to 6 hours. Wow... at 6 hours I had not recieved a call I went there.
I am required to pay before I get my pets back, I paid the bill with a credit card ($75), and gave the owner a $5.00 cash tip. . So they bring me the younger JRT/Beagle first, and she had been bathed, but not brushed and because of the heat from the dryer, was shedding profusely!! I out her in the car, and go back for the older dog. they bring her out, and I imediately notice there are spots on her that were not even close to being a shave... when I tried to discuss this with the owner, she was very rude, told me she had done all she could, and if she did more, it would put my dog at risk of sunburn... Seriously??? she is a 13 year old dog, that I have spent almost every day of her life with... the cut was HIDEOUS... she basically told me I was stupid, didnt know how to care for my dog, and I asked for the $5.00 tip back and she said HELL NO!!!
Dont waste your time going to this DIVE... What a waste of money, after 2 weeks, I had to take her to a different shop to get her usual grooming done...