I valet parked with LAZ at the Tobin Center for the Performing Arts, the cost was $20. When I asked for my vehicle after the event, I was informed they were unable to start my car. I was handed over to a supervisor who asked me if my 2008 Ford Escape had a secret kill switch I hadn't told them about and inquired as to whether the lever, the steering wheel adjust, was it. I had to walk to my own car, find a police officer who happened to have a battery charger, and jump my car, which then started at the first turn of the key. These morons don't know anything and I won't trust them with my not that nice vehicle, I certainly wouldn't trust them with a fancy, expensive car. Just to review: killed my battery, thought a 2008 Ford Escape had secret kill switches, don't know what a steering wheel adjustment lever is. The job of these people is vehicles yet they seem to know nothing about how to operate them. I would also like to add that not one of the employees of this company offered me assistance after I paid $20 to valet with them, they killed my battery, and they knew it. Awesome customer service. I am also writing this review here because I have searched for a way to contact the company to make them aware of this problem and can seemingly find no way to. They don't care or don't want to know. Either way, I am wholly unimpressed with their "service."