I don't know why this place has so many bad reviews but our experience there was great! The man at the check-in desk was super friendly and helpful. Our room was nice, we had a king bed, tv, microwave, and refrigerator. I saw a review online that said they didn't have many channels and that their wifi didn't work but they had over 60 channels and the wifi worked great when I hooked it up to my room. Another review also said that the rooms smelled like smoke which is not true. The main hallway has somewhat of an odor of smoke to it but only because some rooms are smoking and some are not, so that makes sense. The rooms that are for smokers are next to each other and the ones for non smoking are together as well so there should not be a problem with the smell. The room was very clean,so where the sheets. I had to check them because I read reviews saying that they were stained, which again was proven to be wrong. I went there dreading my stay due to all of the negative reviews but it turned out to be great! It was comfortable and everything in downtown San Antonio was in walking distance. I will definitely be staying here next time we visit San Antonio. My advice is ignore all the negative reviews and see for yourself. It's a very good price and a comfortable stay!