they say----emergency care 24 hours a day 7 days a week-----NOT____THAT IS A JOKE> We had an emergency on a Sunday. Left detailed messages at two numbers. At 10am Monday----during regular business hours----we STILL have not received a call. You should be sued for false advertisement. After seeing others reviews, I am actually glad we didn't get in to this poor quality environment. DON'T COUNT ON THEM FOR EMERGENCY SERVICE.