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Immediate Response Plumbing

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Business Details

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Immediate Response Plumbing at your service. Call us for a plumbing quote...we will take care of you
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General Info:

Immediate Response is a full service, 24 hour emergency plumbing repair company. Our trucks and technicians carry all of the latest equipment to handle any size plumbing job. Give us a call and let us show you how we are best in San Antonio.

Extra Phones:

Fax: (210) 494-1871

Services/Products:
drain Cleaning Tunneling Excavating hydro jetting hydrojetting clogged drains pipe repair video pipe inspection water heater repair water heater installation stoppages sewer jetting residential plumbing commercial plumbing slab leak repair water softener repair water softener installation leak detection plumbing maintenance installation plumbing plumber
Brands:
Bradford, Kohler, Moen, Delta
Payment method:
check, all major credit cards, insurance
Neighborhoods:
Valley Forge, Northeast San Antonio
Languages:
English, Spanish
Associations:
Better Business Bureau
Categories:
Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Contractors, Leak Detecting Service, Sewer Cleaners & Repairers, Plumbing Contractors-Commercial & Industrial, Plumbers
Other Information:

Parking: Street, Valet

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Immediate Response Plumbing

Reviews

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10/29/2015

thank you immediate response plumbing for coming out to my house and figuring out my slab leak. I knew it was going to be bad but your plumber reassured me and gave me the confidence that he could fix it...and this company fixed it.

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10/29/2015

I am a repeat customer and have had good service from the plumbers. If you can get past the Office Manager and get scheduled then all is good. I feel if there was a new Office Manager then that company could get to its full potential.

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08/20/2015

I had a yard leak, I called Immediate Response Plumbing and they came out right away and was able to determine the problem quickly as well. The repair was easy and they were done within an hour. I HIGHLY recommended these plumbers to everyone. Great job I will definitely be using your services again.

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08/18/2015

They should give minus stars because these guys deserve it. How much do you want to bet the 5 stars are phoney, written by their staff! They were referred by AHS who I have my home warranty with. Issue was diagnosed quickly outside. I requested that the plumber go inside and check the toilet in the back of the house as there was a problem there also. He refused. Why not? Is a problem outside the house connected to a no water going to the toilet 1000 ft away. If he would have walked int...view moreo the house and checked the toilet, there would have never been an issue. He just didn't want to do it. His ego was involved now! How dare I question his knowledge! And when I called the office, it was no better!view less

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06/22/2015

Horrible experience. Two technicians (one a helper) showed up, made a cursory examination of the plumbing problem and declined to do the work because: 1) The water would have to be turned off--very expectable as the problem is a bathtub supply valve, and 2) "something might get broken and then the company would be liable." Absolutely refused to discuss any further evaluation of the work or the course of action needed. Unfriendly, uncommunicative and unprofessional. I told them to leave...view more and called the company. I was told they were sorry for my experience and that the owner would be told. I told them I intended to complain to the owner, the BBB and their website review. No response.view less

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03/02/2015

Like most of the poor reviews, this company was called out through American Home Shield to look at my leaking water heater. They diagnosed the need for a new water heater which was covered through AHS but insisted that is needed to pay almost $600 in out of pocket expenses including city permits. I mentioned that I live within the Bexar county but not in the city limits and therefore do not need require San Antonio city permits.

The serviceman – who was very professional and fri
...view moreendly, called the dispatcher, “Melissa” to have the estimate adjusted. Within minutes I received an EXTREMELY rude call from her saying that if I felt the need to question their estimate she will cancel the installation of the water heater. This motivated me to insist on determining exactly what county requirements exist.

I was told by the Bexar County Fire Marshall's office that county residents DO NOT require city permits, expansion tanks, drain pan, or drain lines on water heaters. In fact, there are NO mandates at all as long as it doesn't affect environmental concerns, (water heater disposal, sewage interference, etc.) I filed a complaint with AHS. After reading about all of the other AHS customers who complained about Immediate Response's price inflation, I have one question: WHY IS AHS STILL DOING BUSINESS WITH THEM?
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02/24/2014

Reliable, friendly, Good value for the money.

As a Realtor, I often use Immediate Response Plumbing for all of my plumbing needs. I have called on them many times for relocation properties. When I take over a property, I take over the utility costs as well, It's up to me to winterize them and to de-winterize them too. I call up Immediate Response to drain all the water and to make sure the pipes won't freeze and break.

They always do a great!!

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02/24/2014

called Immediate Response Plumbing and they had a fast response time and called 1/2 hour before they showed up. They repaired my Moen sink, my toilet and my shower. They were honest to state that I did not have a shower leak but a shower curtain problem which was leaking on the floor. They took off the shower handle cover and tested and observed for any leaks and drain leaks to find none. They worked as a team and were honest and polite to me. They cleaned the house up post any re...view morepair location and finished the job at a good price in 1.5 hours.view less

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05/29/2013

My toilets had not been flushing properly all year and I knew there was an issue. I called around and received different opinions and chose to use Immediate Response Plumbing.

The pipes under the house were clogged when they used the cable to check I had roots in my pipes and since I wanted fixed properly I had tunneling under my home to replace the lines. 25 feet total that my warranty company did not cover.

I started the work on Monday a holiday and completed today.

Flush
...view moreed toilet and everything is working great. I even flushed additional times while the technicans were at the home and no issues.

will use you guys in the future and let my family have your business card
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11/14/2012
These thieves need -5 stars. ...

These thieves need -5 stars. They are inept, liars, crooks, and downright imbeciles. Do not waste your time or your money, or risk having these ingrate low lives in your home.

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Immediate Response Plumbing

13106 Lookout RdgSan AntonioTX 78233

(210) 496-6900

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Immediate Response Plumbing

13106 Lookout RdgSan AntonioTX 78233

(210) 496-6900

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