We love I-10 and Dr. Finkelstien
We love I-10 and Dr. Finkelstien. Before I say anything, I feel the need to explain that we have a chinchilla rescue. It can be tricky finding quality vet care for chinchillas, they are very particular animals and vets really need to know their stuff. We were referred both by a friend's neighbor and by a vet we brought our sick chinchilla to, when it became apparent her issues were too extensive for that vet. So far she has seen 5 of the chins with us, with plans for her to see them all. We have been bringing in the most urgent cases first--the ones with dental issues.
Dr. Finkelstien has done several x-rays for us (she and another vet there have come up with the idea of taking x-rays while the chins are awake, usually they have to be under anesthesia to get good ones, but the staff have worked together to accomplish this quite well); dental procedures; wellness checks; etc.
When we go in, we always fill out a form (one per chin) so the vet and staff can get the general idea of the chin's history and medical issues. Sometimes we wait, because there are more urgent cases, sometimes we go right in or we are the urgent case. The staff is always very helpful and kind, they are easy to communicate with. They demonstrate a love of animals, and we often see them coming or going with their own pets.
I highly recommend I-10 to everyone, emergency or no. The vets and staff are the best in San Antonio, in the top 5 for the entire state. It is well worth it to bring your pets here.