06/17/2012Provided by Citysearch -
If I could give this place a negative score, I would. I bought a Groupon for this place and figured I would give it a shot. I should have known something was wrong with Houston St. Bistro because it was Friday night at 8pm and there were only 2 other tables taken in the entire restaurant.
I checked out the website before I went and saw that they advertised 1/2 price bottle of wine after 8pm. Sounded great, so I went at 8. I told the waitress that I wanted the bottle special and she had to go over to the owner (or manager?) to verify. She came back saying she would do it JUST this time, but they don't have that special anymore. Ok, then you should take it off your website.
We gave her our groupon and ordered our food. We had a late lunch, so we weren't extremely hungry, so we said we wanted to split the tomato salad and the huge ny strip. The waitress forgot to tell us that there would be a $6 charge to split 4 slices of tomato and then another $6 for the steak. (Which ok, not a big deal with the steak, but the SALAD? And just tell us when we are ordering, not when we are paying).
The entire time we were eating the owner was sitting at the bar giving us the stink eye. When the bill comes out, he comes out and abrasively says that we could either use the Groupon OR get the 1/2 off the bottle of wine. Keep in mind I paid $15 for $30 of food for the groupon AND they charged $12 in fees for putting our food on 2 plates, so I saved a whole stinking $2 with the Groupon.
I have NEVER in my LIFE had an owner or manager of a restaurant, and argue loudly (to the point of yelling) like that. If you didn't want to take the Groupon, don't offer them. If you don't want to honor your wine special, then take it off your website. There is a reason this place is empty on a Friday night... avoid this place like the plague.