More Info

General Info
Help Me!! Tech Team (a division of Help Me Computers, LLC) is a family owned, certified Women Owned Business headquartered in the San Antonio area since 1991. We're your one stop source for Networking, Security for Networks and Facilities, Voip/PBX Telephone Systems, Electronic Medical Records (EMR) & Practice Management, Consulting, Point-of-Sale Systems (POS), Hardware, and Computer Repair for commercial and residential clientele.
Services/Products
At Help Me!! Tech Team we don't just concern ourselves with your individual PC but your entire technology network. As systems integrators we specialize in making all of your technology work seamlessly...together and have served our City of San Antonio for over 20 years with integrity, quality of workmanship and dedication without forgetting about how we started. Therefore, we continue our commitment to residential and small businesses while rapidly growing our mid-large size commercial & medical clientele. This truly makes us unique and YOU benefit from our vast and diversified expertise. BRAND * Microsoft * Fonality/Trxbox * Dell * HP * Lenovo * Toshiba * Fujitsu * Panasonic Toughbook * Acer * i365 * Viewsonic * Avast * Mail Armory * Calyptix * Acronis * SpectorSoft * Drivesavers and more PRICE RANGE Services starting at $49+ tax for basic diagnostics.
Brands
upgrades
Payment method
mastercard, amex, check, debit, discover, visa
Neighborhoods
Terrell Heights, Uptown Broadway
Accreditation

BBB

Categories

Reviews

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Robini A.

03/26/2014

Overall

Help Me! Tech Team saved my business recently. My laptop died during a Windows backup and everything was ERASED. Gone. I couldn't even power it up. I was DISTRAUGHT, to say the least, because I am a one woman show and my business is my world.



Help Me! Tech Team brought my laptop back to life. They were so nice, professional and helpful, and the charges were very, very fair. This is coming from a starving artist on a shoestring budget, so you know it's true. Haha! www.robiniart.com

Cile C.

04/12/2012

Overall
You will get professional serv...

You will get professional service with a personal touch. There is something to be said about a woman owned, family run business that has been serving San Antonio for over 20 years.

gbsatx

02/01/2011

Overall
Saved the Day!

Our office was faced with a dead server and was without internet and email for days in spite of our best efforts to correct the problem internally. We were referred to Help Me!! as a company proficient in the type of server we purchased and scheduled an appointment within a day of reporting it. Their team was great from the start and Scott spent days at our office installing our new server as well some of our other dated equipment. They never tried to sell us more than we needed and were there even after payment for consultation and help. They really lived up to their name and can be trusted for prompt and efficient service. Client #25166.

NV
Nancy V.

08/16/2010

Overall
stayed late with me

I can't tell you how grateful my wife and I were that not only did they solve our computer problem but happily stayed late to get the job done. Hopefully we won't need them again any time soon but if so, I'm very glad that we found people that we can trust and who know what they are doing.

NV
Nancy V.

08/06/2010

Overall
Saved my business

I called Help Me on a Saturday in a panic over my business server being down. They answered, were professional and took care of me within 15 minutes - back up and running! I can't say enough good things about them. Now, they'll be the only people that I use.

do_shadows_fall

03/19/2010

Overall
Virus removal

Great service! They removed the infections the first time and educated me about how not to get infected again.

I would recommend them to all my friends...

ramosginfiz

02/18/2010

Overall
Horrible Service

Think twice before bringing your machine here. It took them 3 times to fix a simple virus. Customer service is a laugh at best. Would never recommend them because of them needing 3 times to fix my system.

claimed iconBusiness Response03/19/2010

All viruses are cleaned before leaving our shop. Sometimes a customer will become reinfected on their own by repeating the behavior that allowed them to become initially infected. Believe that this is the customer that continually brought in infected flash drives. They were not charged for repeated visits although a charge would have been correct. We make customer care our number one priority and regret that this customer was unhappy.

This listing has been claimed by a business representative.
mbc_satx

05/04/2008

Overall
classes helped me

Was very computer illiterate went to help make computers where I was told they give one-on-one classes to some office classes from Doc and Windows classes and Internet classes from Bob which helped a great deal in understanding my computer was surprised that the cost was in inexpensive as it was for one-on-one individual attention class do not regret at all and now understand my computer a lot more than I did before thank you help me computers Bob and Doc

Details

Phone: (210) 822-8817

Address: 903 Austin Hwy, San Antonio, TX 78209

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