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Business Details

111

years

in Business

Hours:

Regular Hours

Extra Phones:

Pharmacy: (210) 822-0270

Pharmacy Fax: (210) 822-0867

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Neighborhood:
Uptown Broadway
Categories:
Grocery Stores, Pharmacies
Other Information:

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

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07/28/2016

Overall
Cleanliness
Selection
Service

I was wrongfully accused of stealing and chased out of the store at HEB on 999 E Basse Rd by two unprofessional, young slackers who were casually surfing their cell phones before making the unfounded assumption that I was a shoplifter.

I was originally at HEB to purchase some bottled water but remembered I already had some at work. Just as I decided to leave, I noticed two staff members "Jeremy" and a younger chubby hispanic female slacking off in between two grocery isles and surfing images on their cell phones. The female noticed me and asked if she could help me. I said, "I'm good" and walked away.

As I walked away, they both chased after me and the female began yelling accusatory statements like, "Can we help you? What are you trying to hide? Why are you walking away so fast?" to imply that I was stealing.

I complained to the unit director Kim Taylor who gave me a cookie-cutter apology and followed up that she will get "their side of the story" with no additional feedback.

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H-E-B

999 E Basse RdSan AntonioTX 78209

(210) 822-0156

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