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Golden Phoenix Restaurant

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Business Details

24

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (210) 590-9440

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Payment method:
all major credit cards
Location:
Swans Landing Shopping Ctr
Neighborhood:
Northeast San Antonio
Categories:
Chinese Restaurants, Caterers, Take Out Restaurants, Asian Restaurants, Family Style Restaurants, Restaurants
Other Information:

Parking: Lot, Valet, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Asian, Family Style, Chinese, Pan Asian

Alcohol: Beer, Wine

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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Golden Phoenix Restaurant

Reviews

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11/13/2013
Not my favorite

Not the same anymore they changed the recipes. Service not as good as it used to be. I will not be going back.

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08/31/2013
Leona

The food here is good . It's the best I've had but this so call manager Leona one time cleaned out a table and picked up a while plate of lemon wedges that were left by who ever was eating at that table and instead of her throwing them away she turned around and went to place them back in the buffet line !!! Like really she's the manager !!!! Who does that ??? Ain't no telling what the people who left those lemons behind did to those lemons !!! After that day I haven't gone back but ma...view moren do I miss that food ...view less

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anminal
07/12/2011
The manager is good and very helpful

I like the Golden Phoenix, the manager, Lorena, puts up with a lot from the customers and the employees. I take my family to the restaurant as I know the manager takes care of the food, keeps it fresh and taste good.\r

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08/17/2010
OUTRAGEOUS!!!

I agree totally with the previous reviews! We loved this place, we went once a month and were always more than happy. We went in last week after a hiatus and were horrified!! Besides the food descriptions previous, the tea we were brought literally smelled like it came from a stagnant slew with a corpse in it. We couldn't get out of there fast enough!!! Did I mention to bring some lubricant for the amount you're going to pay for this pig slop??

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09/04/2009
Not like it used to be

Since they have new mgmt the food is not as good. It used to be absolutely delicious. I don't go her anymore.

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Tibi
06/04/2009
Good Food: TheWorst Customer Service Ever

I took my friend visiting from Panama to eat at Golden Pheonix. When it came time to pay my ticket, the manager rudely refused to believe the credit card I was using to pay was mine. Further more she created a scene as I was providing my business card and driver liscence to prove the card is my own business credit card.

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inhocsigno
11/11/2008
bland chinese food and mainly store bought american foods

My family used to go almost every Sunday after mass and besides the long wait standing outside we loved it! However, since they sold it the food has gone downhill..\r
\r
oh and my last visit i was in the restroom and saw a busboy and older man in the toilet stall [theres only one closed stall in the restroom] and 98% sure they were doing promiscuous things..I told the manager and she insisted that I was lying..I even pointed the busboy out and everything...\r
I am not anti-gay, I ju
...view morest don't think that should be happening there..especially with an employee and since its a FAMILY restaurant..\r
that was my last time EVER going there..
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LAW47
09/12/2008
Golden Phoenix, not golden any more

We had not been to Golden Phoenix in awhile, and decide to go tonight. Well we should have thought about it twice. It will be the last time they get my money. The food was horrible, no flavor. All the dishes we use to love are no longer on the buffet, no more General Joe's Chicken, no more Teryaki chicken, no more Shrimp dishes, like Wonderful shrimp. more than half of the food was Previously frozen american food. If I had wanted American food I would have went to a place that has goo...view mored American food, not out of a box or a bag. The Chinese food was horrible, one dish had imitation crab meat and celery and carrots with mayonaise and was heated no other seasoningsand the called it baked seafood. When I ask what happened to all the chinese dishes they said to come back at lunch, monday thru friday or I should have ordered off the menu, hint: they have a menu? had been going there 6 years and never been offered a menu. The service was horrible, ask for hot mustard and duck sauce and got hot mustard no duck sauce ( trying to hide the flavor of bad food). When I ask the waitress what happened to all the chinese dishes on the buffet she pointed to the buffet and said Chinese food. needless to say We will not be going back and I would suggest going to Schewans in UC, they have great General Joe's Chicken.view less

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BillyR1962
08/06/2008
New ownership ruined this place

My family and I loved this place at one time. We loved especially when the elderly gentleman/owner hovered around the place ensuring all was well but since the place was sold it went downhill very fast. We visited the place on three occasions since the sale and I'm beginning to wonder if some organized commemorate bought the place out and turned it into a generic place.\r
This restaurant used to win the ""peoples choice award"" however, the last visit we notice not too many people aro
...view moreund. The food items on the buffet were very old and overcooked, some items had a kinda ""slim"" feel to it and we left kinda early. Even my 4 year old commented that he didn't like the place any more. \r
To all those who loved the place in the past and are searching for another place to get your Chinese fix please find a way to post Any places you find.
view less

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trumpetguru
02/10/2008
Change of Management is not a good thing

I have been eating at the Golden Phoenix since summer of 2003. I have always enjoyed their cheerful service, good food, and wide variety. However, in the fall of 2007, they had a change of management and since then I have been VERY disappointed. The food is still good, but details are sloppy. \r
\r
I have asked for no onions in my food only to find onions. I have asked for chicken fried rice and get shrimp fried rice. Twice now they have forgotten certain add ons such as lemon sauce
...view morefor lemon chicken or the sweet and sour sauce for sweet and sour pork. They even still have a Christmas tree up with decorations and fake presents (Feb 08). That has little to do with food, but shows as an example that they are letting the details suffer. They have hired new people and I find them cold and distant. Several of them were whispering in Chinese and gesturing at me repeatedly. I got the feeling that the conversation was not in my favor. \r
\r
Gone are the days of warmth and making sure the customer is satisfied. The change in management has ensured that the Golden Phoenix is condemned to the ordinary. It is now officially declining and I'm stuck trying to find someone to replace my favorite chinese food place.
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Golden Phoenix Restaurant

9323 Perrin Beitel Rd Ste 101San AntonioTX 78217

(210) 590-8448

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Golden Phoenix Restaurant

9323 Perrin Beitel Rd Ste 101San AntonioTX 78217

(210) 590-8448

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