Went on 5/15/15 to rent tables and chairs for 5/16/15. When we get there the guy stated credit card machine wasn't working, cash only. Didn't think much of it. We stated what we wanted to rent, where to deliver, time to deliver. We signed and he made a copy of my ID. Next day came around and nothing was delivered. We called a lot of times and no answer. We had a full house of people and no where for them to sit and eat. One of the guest had to search and find tables and chairs to rent at the last minute (which was about 9pm). My dad (who the party was for) had to leave to pick up the tables and chairs. Since we are from out of town we had to leave the next day. I called this place every day tons of times with no answer for almost a week. I FINALLY spoke with "The Owner" Jorge. He apologized and said something about the driver blah blah blah. But no courtesy call or anything. I HAD to call them. He stated for me to go by and pick up my money. He gave me his cell # to call him anytime regarding this issue. Well I called, left vm but he only responded with text. I had informed him that I didn't live in San Antonio. He stated he would mail me a Money Order. About 3 weeks later no money order. I called him, no answer. I texted him and he said he mailed the money order. I called the business and spoke with a Yvonne, who was very sweet and very helpful. I let her know what was going on. She stated she would locate the money order to see if it was cashed or whatever. To give her some days. I called 6/10/15 to Jorges cell # and he answered. He sounded very frustrated, not sure if it was because I was calling regarding my refund. Well he stated to give him a couple of days and that it would be easier if I could just pick up the damn money in person. OKAY........So I asked him if it was ok if I could send someone to pick up the money he stated yes. I had to ask my father in law to go pick up the money.
So......not sure if I made business at the wrong time BUT will NEVER go back and DO NOT recommend this place at all!!!!
NO STARS AT ALL BUT COULDNT POST WITHOUT GIVING AT LEAST ONE STAR