I was very disappointed with the whole visit. I interrupted the employee by showing up while she was watching a movie on the TV. She asked me if I needed a haircut, I told her that I needed my roots done (color my not even 1/2 inch roots). She looked at her watch and said I guess I can take you now. (By the way I went on Sunday, Jan. 10th at 3:00 pm.) She failed to tell me that it was going to be $69.99. Luckily another employee walked in and saw me sitting in the chair and asked me what I was having done, I told her, she then told me the price, I told her that I didn't need the servicet that badly. My decision was based on their appearance, the big girl had a mushroom haircut, plus the color was blonde orange, plus the other hairdresser had her hair pulled back. The only decent looking person was the older lady. If I am paying that much for service, at least when I look at the hairdressers appearance I know I am getting a top notch look. I went to a Northside salon with a more cleaner environment and great looking hairdressers for a much better price. My hair is very short (short bob style). I personally thought that the hairdressers didn't want my service, which I have told of a lot of my friends and relatives who live in that area, to not even go there. I was so disappointed. Now I see why the northside has a lot more clientele. It's a shame that we have to travel far for good service all around.