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Fancy Faces

Business Details

Hours:
Mon - Sat 8:30 am - 6:30 pm, Sun Closed
Extra Phones:

Phone: (210) 490-6623

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Payment method:
amex, check, discover, mastercard, visa
Neighborhood:
Far North Central
Categories:
Dog & Cat Grooming & Supplies, Beauty Salons

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Reviews

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08/03/2012

Overall
This business is going under n...

This business is going under new ownership the month of august. The new owner has been grooming for about 10 years I have heard and she has done great with my pet. The previous owners were not very attentive but this one is. Please call and make an appointment and give this one another try.

06/07/2012

Overall
I am writing here only because...

I am writing here only because I can not find the Overlook location on here but our Pomeranian just came home 2 days ago with a very sore hurt neck and he has been scared and shaking for 2 days and yelping in pain since we took him here to get his hair cut. Never Ever will we use Fancy Faces again! They claim he was great and perfect on the table and had no problems...

02/26/2012

Overall
This place should be shut down...

This place should be shut down... They say they provide boarding and day care, I guess their idea of boarding and day care is leaving your pet in a small area to pee and poop all over themselves. They do not bother to take dogs out but once a day for a potty break (if even once)and your luck if your pet gets food or water during its visit. Please do not support this business. (This credit review would not let me post this with out a star rating, so I was forced to give it a star. Is deserves a negative star......) Oh and by the way the Fancy Faces in Overlook Parkway, TPC Parkway and in Schertz are all owned by the same owners. There is no new management or owners.

02/26/2012

Overall
And I am so upset by what happ...

And I am so upset by what happened at Fancy Faces today. We had taken my Schnoodle here once before and when she was done she looked fantastic! But this time I took my Shepherd as well and it was a complete disaster from the get go. The ladies really seemed to have no idea what was what. I dropped my dogs off at 12 and when I hadn't hear from anyone by 4 I called to see what was up. The woman who answered the phone said my shepherd was drying and my Schnoodle was being done. By 5:15 I decided to just go get my dogs. I was beyond upset to find out my shepherd was still completely soaked and that my Schnoodle hadn't been touched. My poor dogs who are 7 months and 9 months old sat in kennels for 5 and a half hours. I can promise you my dogs had NO water the whole time they were there. They sat at the water bowl for 5 minutes straight. So if you really adore and love your dogs don't take them here!!!!

Overall
I will NEVER EVER use this pla...

I will NEVER EVER use this place again. I dropped my dog off to be bathed and the lost it!!! They opened the door and out he ran almost to be hit by a car on TPC Pwy!! To make matters worst they didn't call me immediantly either! Worst place ever and I suggest if you valu your pets life not to take it here! This store doesn't even deserve 1 star rating.

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Fancy Faces

3111 TPC Parkway Suite 116San AntonioTX 78259

(210) 494-6624

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Fancy Faces

3111 TPC Parkway Suite 116San AntonioTX 78259

(210) 494-6624

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