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Fairfield Inn & Suites

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Hotel Rooms

Room 1

Business Details

Hours:
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Extra Phones:

Fax: (210) 494-5656

TollFree: (800) 228-2800

TollFree: (866) 215-6641

Payment method:
cash, master card, visa
AKA:

Fairfield Inn & Suites by Marriott

Fairfield Inn-North

Fairfield Inn & Suites San Antonio North Stone Oak

Categories:
Corporate Lodging, Hotels, Lodging, Meeting & Event Planning Services, Banquet Halls & Reception Facilities

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04/24/2009
Marriott Fairfield Inn San Antonio

I stayed at the San Antonio Fairfield Inn. The room (non-smoking) had a bad smell especially if I turned on the light in the bathroom which automatically ran a fan with a bad odor. I had Pantene products on the first night and Breck on subsequent nights. This hotel did not seem like a Marriott property but a cheaper property. The very small bath towels were scratchy and there is not enough bedding-only a thin comfort... view more

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08/12/2008
Horrible Customer Service

My loan counselor was rude and not helpful at all. She made it seem as if we were a bother. They took forever to get back to us, gave us the run around and treated us as if we were not that important. When I purchased my first house a few years ago, through DHI Mortgage, they were wonderful, helpful and explained everything in detail. Here the woman accused us of lying and was just plain rude!!

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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Fairfield Inn & Suites

80 Trailcrest StSan AntonioTX 78232

(210) 491-9595

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Fairfield Inn & Suites

80 Trailcrest StSan AntonioTX 78232

(210) 491-9595

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