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Enterprise Rent-A-Car

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Business Details

59

years

in Business

WE'LL PICK YOU UP
Hours:

Regular Hours

SunClosed

Extra Phones:

Phone: (210) 551-0449

Phone: (210) 767-3539

Phone: (210) 807-9971

Primary Phone: (210) 767-3539

Primary Phone: (210) 521-7823

TollFree: (888) 305-8051

TollFree: (800) 257-1136

Services/Products:
Pick Ups
Brands:
Advantage, Alamo, Budget, Dollar, Enterprise, Hertz, National, Payless, Thrifty, We'll Pick You Up, international
Payment method:
amex, discover, master card, visa, diners club
Neighborhood:
Northwest Side
Categories:
Truck Rental, Car Rental, Van Rental & Leasing

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Reviews

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Stephanie Roberts

Posted: 6/7/2011

Provided by Citysearch - 
Overall
Use Caution

We rented a van for one day. Upon returning it, the sales rep noted there was a flaw on the bumper to my husband. It was so slight, it could have been overlooked by us initially. When the rep filed the report, he called it a dent. When I read the report, I told him to go back in the data base and describe it more accurately. He said he could not do that, but he wrote in on the paperwork a more accurate description. A ding/blemish that is almost naked to the eye is costing us $675.00 It is about half the size of my pinky finger nail and barely indented. We feel violated and ripped off as the price they are claiming does not reflect the damage and we are not even sure we are responsible for as it is so incredibly slight we could have overlooked it initially. The vehicle had other damage that had not been repaired. I recommend using another car rental agency as this one clearly has shady dealings. They do business with SouthWay Ford Collision Center. I question their work ethic as well.

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Enterprise Rent-A-Car

7129 NW Loop 410San AntonioTX 78238

(210) 521-7822

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Enterprise Rent-A-Car

7129 NW Loop 410San AntonioTX 78238

(210) 521-7822

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