they were so friendly, kind, and gentle, they even have a thing to numb you and it vibrates its so awesome you get numb with out even feeling a thing. Dr. Bushong really listens to me and cares about my concerns. Everyone in this awesome is so nice, and it was not difficult to make an appointment. They even called me to remind me of my appointment (not a computer a live person). I cant say enough about this office. I have made them my dental home!