I feel everyone can learn from a review negative or positive. Once in awhile you read something that is completely off base however. In the case of the review dated 5/26/2009 "Wouldn't you want to know" it was spelled misspelled "Woldnt" I feel it necessary to respond. I am the current office manager at Ellison Drive Animal Hospital and I have felt very proud of the ethics, professionalism and manner in which Dr. Lori Curd and Relief Doctors and the entire staff treat their clients and patients. I have found us to go beyond the call of duty when it comes to trying to prepare for the difficult part of treatment for their pets, that being the financial part. We prepare estimates and do our very best to tell them everything that can be eliminated if needed, starting with the best course of treatment first, then reduce by the client's availability or limitations of funds. We offer care credit, we prioritize and make every effort to do what is best for the client and their pet.
It is important to write this so that potential customers reading this will understand the source. I looked back at the date and the pet's name and it coincides with emotional termination of a prior employee. We realize that this was posted many months ago and unfortunately was just brought to my attention. FYI: We have asked that the person involved be notified through the "report abuse" option on the posting. We have ask her to do the right thing and remove the review. We really hope that you will take the time to come in and find out for yourself. Dr. Curd is passionate about helping you to take care of your pet and provide the best possible care.