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Debi's Bridal

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Business Details

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Phone: (210) 924-4062

AKA:

Debi's Floral & Bridal Shop

Categories:
Formal Wear Rental & Sales, Bridal Shops, Florists, Wedding Supplies & Services, Tuxedos

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01/16/2013

I went to almost every bridal shop in san antonio and I would vote this location as the worst of them! The sales rep was not helpful in getting the petticoat or veil. When I asked for help to get into the dress the lady seemed to not want to help. I found a dress I liked but I felt they did not deserve my business. GO to impression bridal. Very good customer service!

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01/16/2013

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01/11/2012
I went to Debi's in October. I...

I went to Debi's in October. I found th eperfect wedding gown. I put down the required deposit and the sales rep told me the dress was in stock so I would have it in 2 weeks. It is now January and NO ONE can tell me where my dress is at. I am not getting married in San Antonio and I need to take the dress to the state I am getting married. I explained all of this to the sales rep when I purchased the dress and she st... view more

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11/18/2011
Worst service ever!!! rude sta...

Worst service ever!!! rude staff, never asked about budget, style..she just started picking out dresses that i should try on...was about 10 mins early for my appt, staff didn't acknowledge us when we came in or at any time while browsing, i have to mention i had an appt, they didn't seem to care to offer any help...i tired on several dresses just for fun!!! bought a dress i saw there at another store where they value... view more

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03/14/2010
The Debbis on 309 Loop 410 saved my wedding!

___________________________________________\r The Debis on 309 NW Loop 410: This is a true bridal shop! Its in a classier location & a much larger, brighter, and cleaner store. The seamstress & owner are such classy & professional ladies. \r \r The seamstress worked wonders on my dress: she replaced the back zipper & added a corset so its romantic style now plus I can fit into it better! \r \r **The pics I adde... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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02/22/2010
Horrible - Horrible - horrible. Did I say horrible?

Never in my life have I had to deal with a more incompetent staff in my life. They literally did not get one thing right with my Quinceanera. From the dress, to the date of, to the accessories, or even my Quince doll. The entire experience was comical at best. When I finally just asked for my money back the owner, at least he said he was, just more or less told us - tough!!\r \r Being my family is full of attor... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/24/2010
Fabulous sales team & selections - Give them a chance!

Its hard to believe the negative reviews of the Debis are Military Drive. Sure, everyone has their own experience, but I have nothing but high praises for this place. I walked in on a Saturday (no appointment) & everyone was busy w/ what looked like either prom or ""Quincera"" customers. I felt out of place but then again, I didnt schedule an appointment. I walked up to the man behind the counter (the owner I think) ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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09/27/2009
Worst Customer Service EVER!

Don't expect a good experience. I put my dress on layaway and put down $200, which was about 25% of the total cost of the dress. I did not *SIGN* any contract that said my $$ was not refundable. I was also told by the OWNER and several of the employees that the dress could not be ordered until I had paid for at least half of the dress. They went and ordered the dress anyway, without calling to ask my permission. ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/17/2009
Do Not Get Dresses Here

The service was absolutely horrible. All of the dresses that were ordered were way too big. None of the dresses that we got were even close to the sizes that we order. They got the dresses in 3-4wks before the wedding, and then refused to do alterations or exchange any of the dresses that were the wrong size. Now, with 3wks to the wedding we have no dresses.

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08/12/2009
Wost. Place. Ever

They will be helpful and friendly with your sizes, and then apparenty throw their brains out the window. All four bridesmaids dresses were COMPLETELY OFF size! And I'm not saying that people gained or lost weight, I'm saying that they sent people who were sizes 6/8 size 16 dresses! Oh, and then guess what? THEY WON'T DO REFUNDS AND CHARGE FOR ALTERATIONS! They will be very rude on the phone and ""point you towards th... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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Debi's Bridal

814 SW Military DrSan AntonioTX 78221

(210) 923-6288

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Debi's Bridal

814 SW Military DrSan AntonioTX 78221

(210) 923-6288

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