Where to begin. First I have never had a issue having my rx filled anywhere else. I moved and this cvs is closer to home. So here is the problem. I suffer from chronic knee pain and get prescribed Narco for my pain. I had them fill my rx and when I home I counted and was missing 5.I Went to the pharmacy and they couldn't tell me what went wrong, but I could tell I was being looked at like a liar. Well they gave me my 5 pills. Now here we are about 2 weeks later again I call to have my rx filled. This time it was for a 90 count of xanex. Again I go home and I'm missing 30 pills!!!!!
I called and basically they were again trying to make it seem like I just wanted a extra pills. They told me I would have to talk to the pharmacy manager Lori. So the next day I went to speak to her she at first said there was nothing she could do be "because they always double" again was being looked as a liar. I told her there are several things she can do review the video tape count the inventory. How do just say Im sorry I can't do anything about it. Well she stated she would call me well she didnt I had to call her. She told me she reviewed the tape and nothing was found wrong. Again making it seems like Im lying about this. Im going to make a complaint about this with the State Board of professionals the corporate office and make a police report. It is unfair to me that at the end im the one who suffers cause im with out my medication. We can look at it 2 ways it was a honest mistake or it was theft. I will not let this go again this is the 2nd time and they both are controlled substance medication.