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10628 Culebra Rd, San Antonio, TX 78251
Near Far West Side
Urgent and Emergent Medical Care for the Whole Family, 24 hours a day, 365 days a year!
First the receptionist was allready being rude when we came in place was empty no one in there at all! We do not have insurance but my head was busted open and we did have the money to pay she quoted $150.00 to see docter we stated not a problem we went back with 5 minutes. Nurse came in right away took temp and blood pressure asked a couple of questions and left room. ONE hour later docter finally came in really didnt even look much at the cut above my eye. Right away wanted to do a CTscan. I told him no it was ok I just needed to get stiches, he didnt say anything just threw his gloves in trash can and walked out of the room not one word. 10 minutes later here comes the receptionist into our room telling me ok I told you it was 150.00 to see the docter and it will be 350.00 for the stiches so 500.00 and they wanted to make sure we were ok with paying that we said yes we did have the money to pay it was the problem. After she left the room and my husband and I both were getting upset with how we were being treated we rejected them doing the work all together. There is just weird vibes from everyone there and it was like no one wanted to work. Why else would it have taken the docter a hour to come into the room when they had not one other patient in building. you could here them all around the nurse station laughing and having a good time. We have been there before and docters seemed strange but we were ok with the place never ever again will we go there!!!!
I will NEVER visit this office again. I had to wait 45 mins in a room with two kids even though there was only one other person in the waiting room when I wad called. The lady at the front desk was terribly unfriendly and not helpful at all!
I've been here a few times for myself as well as my son. They are always very courteous and efficient. The wait time is reasonable and the doctors are great.
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