Cielo Services

My brother left his trailer there for work to be done on. He got incarcerated a short time after. My father went back in March to see what the status was and was told it wasn't ready yet. But when I called back in March whom Amanda was the first to pick up the phone, then passed to a gentleman, then lastly Kerry who took down my information who was to call me back, because apparently nobody knew where this trailer was nor who my brother was! According to them they had no record of him or the trailer or the description of the trailer on their lot! I had to wait to hear from my brother to tell him what was going on who then told me there was a receipt in his old truck which I found. We are now in May and never was given a call, yes I could have easily went up to the place and started commotion but how is there too if I have no proof, now that there was they want to charge US storage fees? Y'all claimed this trailer didn't exist, and the owner saying "I'm here to help people not rip them off" well you just did that you shiesty!... I was even willing to provide proof of phone records and times and dates of when I called stemming back since March and yet you continued to claim we never came to pick up the trailer when in reality y'all gave us a run around and claim it never existed! Y'all are dirty and need everyone to know of places like this because I know how it is to feel ripped off! Because that is exactly what y'all just did!

1) Took truck in for a turbo hose that needed to be replaced. 5 days later, the hose was never replaced.
2) Paid $$$ to have other issues addresses ALL except the original reason it was there in the first place.
3) Was asked to pick up the part "myself" and they would install.
4) THEFT - 7 way trailer connector AND radio antenna were both stolen.
5) After the 5 day wait, waited an additional 2 hours to pick up my truck. That was still NOT fixed.

The work is not quality. Comments such as:
"We can weld it on, make sure it never comes off"
"I can attach this metal rod to it"
Seriously? I'm pretty sure if the part is falling off, there is good reason for it.

If you are comfortable without having a car for a week and fixing it yourself when you get it back, this is the place for you.

Also, don't leave anything of value in or on the car. You won't have them when you pick it up.
#SanAntonioCarRepair
#DontDoit

Best damn shop on the east side. If you need it done, they'll do it. They have an awesome auto shop, a trailer rental, welding and fabrication. The sign says Name It We do it! They mean it

My Van began thunking and jerking a few weeks after a different "repair" shop fixed a problem in the engine. I took it back to that same shop, and they told me "Well, ma'am, you need new struts." - to the tune of $800.



I then took my van to Cielo Service Center for a second opinion/price comparison. John Jr. took it for a test drive and in less than 2 minutes diagnosed the real problem. It was the Engine Mounts, (which incidentally the previous company had installed incorrectly.) Within a day John had my van repaired and gave me an excellent price.



Some time later my van freaked me out with a dangerous gas-spewing horror problem. John had it towed in and had it repaired the same day for yet another excellent price.



The people at Cielo are the most down-to-earth genuine staff I've ever been relieved by and happy to do business with.



If you want your vehicle to be DIAGNOSED CORRECTLY and REPAIRED ACCURATELY - go to CIELO because this is what they are AWESOME at. Speak with John Jr and he will get you back safely on the road with a smile.



Beth, Chrysler Town & Country owner

After having read a negative review online, but getting a strong personal recommendation, I decided to give these guys a shot. I have an old GMC truck with a transmission wiring problem that several different mechanics were unable to properly diagnose and repair. John Jr. at Cielo is a genius at diagnosing auto electrical problems with a strong commitment to taking care of customers and was able to correctly diagnose my problem in short order and got me up and running quickly and under budget. If you're looking for the "white-glove" over-priced Lexus repair experience, keep looking, but if you appreciate an honest, hard-working, down-to-earth auto mechanic who can get you back on the road for a fair price, call John, Jr. At Cielo...highly recommend!