I had the worst service I have EVER had in my whole entire life at Chunky's burgers last night! My sis had her bday dinner there, had over 40 diners for her party. After 2 hours and after asking repeatedly about my order, after everyone else had eaten, I was informed I still had two orders ahead of me! I told the manager I didn't feel like I should have to pay for my food because I ordered when my party did and was still waiting to which her flustered, unapologetic response was that sh...view moree had to look at her cameras because "well that's what everyone seems to be saying", "I have more important things to do", "then I guess your not getting your order!" she ended it with have a good night as I was still speaking and walked off! I have NEVER! Then when my order did come out my sister witnessed her tell the waitress she didn't give a FU** what she did with my order but she wanted me out of her restaurant! OMG I lost it! I have never experienced that level of unprofessional, combative, defensive, unapologetic service in my life! Do not go there! The food is over priced, the burgers were bland and dry! I had a bite of my sons :-( I was so hungry! It sucked! They suck! Ruined my sisters party!view lessShare Review
Chunky's BurgersAdd to mybook
- Payment method:
- amex, discover, master card, visa, all major credit cards
- Thunderbird Hills, Northwest Side
- Hamburgers & Hot Dogs, Fast Food Restaurants, American Restaurants, Restaurants
- Other Information:
Parking: Lot, Valet, Private
Bike Parking: Yes
Drive Through: No
Wheelchair Accessible: Yes
Cuisines: Burgers, American, Hot Dogs, Fast Food
Alcohol: Beer, Wine
Takes Reservations: No
Outdoor Seating: Yes
One star is an over statement! I had the worst service I have EVER had in my whole entire life at Chunky's burgers last night! My sis had her bday dinner there, had over 40 diners for her party. After 2 hours and after asking repeatedly about my order, after everyone else had eaten, I was informed I still had two orders ahead of me! I told the manager I didn't feel like I should have to pay for my food because I ordered when my party did and was still waiting to which her flustered, un...view moreapologetic response was that she had to look at her cameras because ""well that's what everyone seems to be saying"", ""I have more important things to do"", ""then I guess your not getting your order!"" she ended it with have a good night as I was still speaking and walked off! I have NEVER! Then when my order did come out my sister witnessed her tell the waitress she didn't give a FU** what she did with my order but she wanted me out of her restaurant! OMG I lost it! I have never experienced that level of unprofessional, combative, defensive, unapologetic service in my life! Do not go there! The food is over priced, the burgers were bland and dry! I had a bite of my sons :-( I was so hungry! It sucked! They suck! Ruined my sisters party!view lessProvided by Citysearch
I must agree with everyone else's comments regarding Chunky's. I saw the episode of Man vs. Food where Adam ate the four horsemen burger, so one day I thought I'd swing by and try a burger. My first reaction was to notice how small the place was inside and that it smelled like puke. I went to the bathroom to wash my hands and realized that the stench was coming from the restroom. A very strong, fresh vomit smell lingered. I was perplexed, as no visible signs of throw-up were anywhere t...view moreo be found. I ordered and went outside on the patio to get away from that wretched odor indoors. It was at that point that I was constantly ""shooing"" away flies. They were everywhere (probably attracted by the vomit smell). There was a woman sitting outside attempting to eat the legendary ""Four Horsemen"" burger. I struck up a conversation with a waitress who told me each week, about 100 people attemp to eat it, and that about 4 of those hundred will successfully finish it. Then she said, ""But they always puke afterwards. Whether they finish or not, they puke.""\r
""OOOHHH"", so now it makes perfect sense. Patrons are encouraged to try to finish a burger that is guaranteed to make them puke because of the body's natural reaction to ingesting a ghost pepper! The lady quit about halfway through and the waitress brought her a glass of milk to deal with the inflammation of the internal mucus membranes. Then, you guessed it, she was off to the restroom to ""Blow"" her ""Chunk""y burger. And just like a horror movie, as I am leaving, in walks a group of people excitedly discussing their strategy t finish the Four Horsemen burger.\r
My flyburger was actually quite good...but I could never go back...unless in a spectator capacity.view less
I was really excited to go and eat at your place (owner); however, I see no riposte (reply) to the negative responses on San Antonio's ""CitySearch"" about your place of business. If you don't care about what people say, then I don't care to visit.
The part about the employees carrying on, the flies, the lack of hot peppers and ice is pretty much a turn off. Good Luck.
P.S.: The sad part about this is I live less than a mile from your business.
Regrettably, a customer you will...view more never have.view less
If i could give this place less than one star I most definitely would.
Having seen this place on Man vs Food, we decided to give it a try. Not that anyone in my group was planning on eating the Four Horsemen, but we thought the other burgers might be good, too.
The first thing that struck me as odd is that the bean burger does not come with cheese. Um, what? How can you possibly serve a bean burger without cheese? Still, I decided not to let the fact that cheese did not come s...view moretandard scare me off. I added cheese and sat down to wait for my burger.
It showed up sans cheese. I sent it back. Moments later the waitress returned with my burger. Same burger, now topped with two cool slices of rubbery white processed cheese. I sighed but bit into my burger anyway. The meat was overcooked. It was also bland. I was so disappointed that I ate less than half of my burger before giving up and chewing on a few unimpressive french fries.
And then, the cherry on my sundae of unhappiness. I looked down just in time to see a roach crawling around on our table, headed straight for my arm. Not one of the bigger ones which, while still disgusting, do occur from time to time because this is Texas and bugs just, well, happen here. Nope. This was one of the medium sized ones that is always a sign of infestation. I repressed a shriek and jumped up as the roach crawled between the slats in the table, to the underside. My party and I all stood to leave immediately.
I decided to take my complaints to the girl at the counter. I politely explained that my food was not good and then told her about the roach. Her response? ""Oh, well, they do that."" Um, wait... what? They do that? Roaches just crawl around on your tables in the middle of the afternoon all willy nilly like that? Really? And you're ADMITTING this like it's supposed to assuage my dissatisfaction? She then launched into a little story about how they were there spraying this morning and she told her boss not to spray in the day because they might crawl around while the customers are there. To be honest, I quit listening because it was all a bit too gross to take in. She then offered a half-hearted ""I'm sorry you didn't like it"" and nothing more.
After coming home, I looked around online to find that Chunky's has received demerits in the past for dead roaches. Well, I suppose I could look on the bright side and say, at least they try to kill them. Sometimes.
Needless to say, I will NEVER return here. There are plenty of places in this city where I won't be expected to share my subpar food with the resident roaches.view less
My son and husband wanted to try this place out since we saw it on tv. After reading the reviews I really didn't want to go because of all the negative things. Well, I'm glad I went. Burgers were good (however I wasn't brave enough to try the 4 horsemen...like my son and husband), waitress was awesome always making sure our glasses were full. We did sit out in the patio area and didn't have any problems.Provided by Citysearch
MY WIFE AND I ENJOYED THE BURGER VERY MUCH BUT THE ONION RINGS WERE OVER COOKED AND HARD TO THE POINT OF ALMOST BEING BURNT. MUSHROOMS WERE FRIED PERFECTLY THOUGH. WE FEEL THE EMPLOYEES WERE HORSING AROUND TO MUCH AND NOT PAYING ATTENTION. PRICES WERE REASONABLE BUT FOR THE MONEY THEY SHOULD ATLEAST OFFER SERVICE AT THE TABLE INSTEAD OF SELF SERVICE OF DRINKS. WE WILL GO BACK OCCASIONALLY BUT NOT ON A REGULAR BASIS...BETTER VALUE AND FLAVOR THAN CHRIS MADRIDSProvided by Citysearch
We had seen this place on Man vs Food so since it looked like a good place to have lunch. Well, honestly I was disappointed! My advocado burger came with french fries and my wife's burger had Swiss cheese and mushrooms. The fries were not crunchy...they were soft! The meat had no taste..... Yes meat was cooked right, but no flavor!!!!!! The restaurant is rather small as well to cater to the large crowds that show up so the door if you want to sit in the A/C is constantly open. Out sid...view moree there were too many flies to eat comfortably.view lessProvided by Citysearch
I hated it, we went 2 times and the girls are so rude, like they don't want you there, the frys are frozen, there are so many flys that you will consume at least 1 fly. The burgers are okay! Would never go again!!! The owner must not have any respect for his business to employee such staff, not control the flys on his/her patio. Just can't understand that!Provided by Citysearch
After watching ""Man vs. Food"", we were excited to try this place. VERY DISAPPOINTED after the bad service, missing items on the menu and unflavorful burger after a 45 minute wait! Man vs. Food should have visited Chris Madrid's for the BEST burger in San Antonio! This place is a rip-off - would've rather ate at McDonalds!Provided by Citysearch