Overcooked meat, processed cheese and roaches, oh my!
If i could give this place less than one star I most definitely would.
Having seen this place on Man vs Food, we decided to give it a try. Not that anyone in my group was planning on eating the Four Horsemen, but we thought the other burgers might be good, too.
The first thing that struck me as odd is that the bean burger does not come with cheese. Um, what? How can you possibly serve a bean burger without cheese? Still, I decided not to let the fact that cheese did not come standard scare me off. I added cheese and sat down to wait for my burger.
It showed up sans cheese. I sent it back. Moments later the waitress returned with my burger. Same burger, now topped with two cool slices of rubbery white processed cheese. I sighed but bit into my burger anyway. The meat was overcooked. It was also bland. I was so disappointed that I ate less than half of my burger before giving up and chewing on a few unimpressive french fries.
And then, the cherry on my sundae of unhappiness. I looked down just in time to see a roach crawling around on our table, headed straight for my arm. Not one of the bigger ones which, while still disgusting, do occur from time to time because this is Texas and bugs just, well, happen here. Nope. This was one of the medium sized ones that is always a sign of infestation. I repressed a shriek and jumped up as the roach crawled between the slats in the table, to the underside. My party and I all stood to leave immediately.
I decided to take my complaints to the girl at the counter. I politely explained that my food was not good and then told her about the roach. Her response? ""Oh, well, they do that."" Um, wait... what? They do that? Roaches just crawl around on your tables in the middle of the afternoon all willy nilly like that? Really? And you're ADMITTING this like it's supposed to assuage my dissatisfaction? She then launched into a little story about how they were there spraying this morning and she told her boss not to spray in the day because they might crawl around while the customers are there. To be honest, I quit listening because it was all a bit too gross to take in. She then offered a half-hearted ""I'm sorry you didn't like it"" and nothing more.
After coming home, I looked around online to find that Chunky's has received demerits in the past for dead roaches. Well, I suppose I could look on the bright side and say, at least they try to kill them. Sometimes.
Needless to say, I will NEVER return here. There are plenty of places in this city where I won't be expected to share my subpar food with the resident roaches.