I waited for 3 hours to be seen. They took me in, did one small test, sent me back to the lobby for another 2 hours before they called me again. They took me in for blood work and sent me back AGAIN to wait in the lobby. After 2 hours of waiting I ask the the nurse at the front desk (African American woman) and she is as clueless as can be. Cant offer any help, cant answer what's taking so long. Very unprofessional and pretty much told me to shut up and wait. I thought Santa Rosa is a Faith based hospital? They sure do hire staff that do not show it. Anyone need to go to the ER?? GO TO METHODIST. STAY AWAY FROM THIS PLACE!!!!!