In mybookHealth Collection (edit)
Added to your health collection.
Removed From mybook!

We took this business out of your health collection.

Children's Dentistry at Hausman Village

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

8

years

in Business

Your dental home from birth to early teens.
BBB Rating:
A
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Services/Products:
  • X-Rays
  • Dentists, Root Canals, Tooth Extraction, Sedation Dentistry
Payment method:
discover, financing available, debit, master card, visa
Neighborhoods:
Northwest Side, College Park
Categories:
Pediatric Dentistry, Dentists, Dental Clinics, Dental Hygienists, Endodontists, Orthodontists, Oral & Maxillofacial Surgery, Prosthodontists & Denture Centers, Physicians & Surgeons, Oral Surgery, Periodontists, Cosmetic Dentistry
Other Information:

Parking: Lot

Insurance: Delta Dental PPO, DeltaCare USA, Delta Dental Premier

By Appointment Only: Yes

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

11/09/2015

Overall

I have been bringing my son here for over a year and he has dental issues. Dr. Hernandez has always been professional and courteous with my children. My experience has been that She always tries to choose the most conservative approach. My daughter is a hard one to handle and Dr. Hernandez was very kind to her. Her staff have been easy to work with and as for my billing...they have always disclosed accurately to me. I would highly recommend her dental office.

06/25/2013

Overall
No Integrity 13 period. Not onl...

Not only was Dr. Hernandez rude and abrasive to my 3 year old daughter, her office staff had absolutely no honesty or integrity when it came to billing my insurance company. The rude and rough approach of Dr. Hernandez frightened my daughter so much, my poor kid is now traumatized about visiting any dentist (even our new, much better dentist). Whats more, the office staff never once adhered to my insurance co-pay schedule and claimed that I owed extra exam fees for ridiculous things like special x-rays. Talk about squeezing blood from a stone - these folks are pros! To be certain, I called my insurer and discussed the issue. Long story short, Dr. Hernandez was billing us incorrectly for several procedures but still refused to reverse the charges or even try to be honest with us. How ridiculous and money-hungry can they get! I fully plan to file the appropriate complaints against Dr. Hernandez with both my insurance company and the BBB for what I'm convinced is fraud, abuse and poor business practices. Bottom line, she’ll be rude to your child, ruin your kid’s trust in dentistry and squeeze your wallet for every dime she can. This is San Antonio – find another dentist, you have choices!

07/21/2011

Overall
This is the worst pediatric de...

This is the worst pediatric dentist in all of San Antonio!!! I have lived here for 7 years and have tried 3 pediatric dentists. Dr. Hernandez is by far the worst one. I went to her because I had to find a dentist for my children. Since her office opened up so close to where I live, I decided to try her. What a HUGE mistake! It took the dentist less than 5 min. to clean both my children's teeth and on top of that she took x-rays without my knowledge. When I went to switch dentists, I found out that she took so many needless xrays that my insurance would not cover anymore for the rest of the year!!!! NOT ONLY THAT, when I went back to her office to request those x-rays, she said I had to PAY for them!!!!!!! I wouldn't recommend this dentist to even my worst enemy!!!!!

01/05/2011

Provided by Citysearch - 
Overall
Not for young kids!

Took my daughter (4) here for her first dentist appointment ever. She was really excited to be there until she got in the chair, and I feel like they hardly made any effort to make her feel comfortable or let her know what was going on. Dr. Hernandez was way too quick and it didn't seem like she cared to make my daughter feel comfortable, especially for it being her first time! And they kept asking me if it was her first time, over and over, and if they'd looked through ALL the paperwork I had just filled out, they would have known the answer to it! For being a 'pediatric' dentist, I'm not happy with our experience. Also, the nurse/helper/whoever it was that took us back couldn't even run the machines right!! She didn't realize the reason the pulse machine wasn't working was because it wasn't plugged in, and she had trouble putting the blood pressure cuff on the right way. Then we tried to get x-rays, and the 'nurse' told me I needed to wait outside the door. I said, ""Oh I know, I just wanted to tell her what was going to happen."" And the 'nurse' said, ""Oh. I thought that was MY job."" So I said, ""Well I'm her MOM..."" ...She didn't end up being able to get xrays of my daughter. Oh and the front lobby isn't made for kids in ANY way. Just couches. My normal dentist has more for kids than that! Won't be going here again!

11/26/2010

Provided by Citysearch - 
Overall
Great Pediatric Dentist - Dr Hernandez

If you are looking for a great Pediatric Dentist for your children, I highly recommend Dr. Hernandez ( Sheila ). She is very warm and friendly and the staff took a great deal of time to explain my 4 year child on his dental health and needs. Unlike other dentist, Dr. Hernandez listened to my concerns and made me feel very comfortable before she began any procedures. I had great experience with Dr. Sheila.

11/16/2010

Provided by Citysearch - 
Overall
VERY UNPROFESSIONAL!!!!

Just wanted to share my experienced with this Pediatric Dentist... Not only that I waited for so long.... and then see my kids for less than 5 minutes??? Took an x-ray with no explanations??? Does it makes sense??? And talk about other patients??? That is very, very unprofessional!!! Does she talk about my kids too to other parents after I live??? I suggest not to see this Dentist ever again and never recommend to other families... this is the most awful experienced ever...

11/09/2010

Provided by Citysearch - 
Overall
Good Experience with Dr Hernandez Pediatric Dentist

This was my first experience of my son dental...
Dr. Hernandez is the best Pediatric Dentist of teeth! I have ignored my teeth due to fear. I am so happy with Dr. Hernandez. I no longer cancel my dental appointment. He is so kind and gentle. I have finally finished all my dental work. I was surprised by the treatment, within few days my son's all dental problems got vanished and I am really thankful to Dr. Hernandez to give me a high quality treatment within economical range. I recommend Dr. Hernandez to anyone. Thank you so much Dr. Hernandez and to his amazing staff.

11/02/2010

Provided by Citysearch - 
Overall
Thank You Doctor Hernandez!!!

I just wanted to say thank you for making my daughters first dental experience a wonderful one. I think I was more nervous than she was, but your bedside manor was amazing, and I would highly recommend your practice to anyone in the San Antonio area who is looking for a great dentist for children.

Thank you

Overall
RUN FOR YOUR LIFE!!!!! DO NOT COME TO THIS DR!

If you love your sanity and your children, DO NOT, I repeat.....DO NOT take your children to this Dentist. I have never written a review or been so determined to share my experience with as many people as I could, but in this case, there is no way that I could stand by any let any one take the chance of experiencing the same horrors as me and my family have as patients of Dr Hernandez. It even pains me to call her a Dr as the title is not deserved. I couldn't even begin to describe the horror and trauma that has been experienced and it involves EVERY employee of this office. This was BY FAR the worst experience I have ever had at a medical or any other office. PLEASE take my advice. Stay away. The staff is beyond rude and incompetent. The doctor is a nutjob and I'm sure the staff learned all about treating people badly from her. They are disorganized, unprofessional and laughable all at once. SPARE YOURSELF the pain and DO NOT trust these people with your children.

Map & Directions
More Like This
Send to Phone
Children's Dentistry at Hausman Village

8202 N Loop 1604 W Ste 104San AntonioTX 78249

(210) 694-2700

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Children's Dentistry at Hausman Village

8202 N Loop 1604 W Ste 104San AntonioTX 78249

(210) 694-2700

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback