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Children of Texas Pediatrics

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Business Details

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Hours:

Regular Hours

Payment method:
amex, discover, master card, visa
Neighborhoods:
Verde Hills, Northwest Side
Categories:
Physicians & Surgeons, Surgery-General, Physicians & Surgeons, Pediatrics, Physicians & Surgeons, Pediatrics-Emergency Medicine, Physicians & Surgeons

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Children of Texas Pediatrics

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AshleyO378
06/03/2012
Our little boy is 5 months old and we

Our little boy is 5 months old and we selected Dr. Donnel as our pediatrician before he was born (took a chance). He is AWESOME! Extremely knowledgeable and has a great answer for every question we have (even the dumb first-time parent ones). He actually shows compassion for our son and takes his time with him. The office is very clean and inviting. My only complaint about the practice is the wait time. It is quite l... view more

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mom05080911
01/08/2012
The Best!

I feel obligated to write a review after seeing the negative ones. We have been going to Dr. Donnel for three years and he is amazing. Every time we go in for a well check he takes his time with the appointment. I never feel rushed in the least. I am constantly asked if I have any questions or concerns, we have a conversation about my child and it's just everything that I never thought a doctor would be. Sure, h... view more

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04/12/2011
terrible front desk staff

Front desk doesn't have their act together as far as customer service, record keeping and billing. Very disorganized and lots of clerical/billing errors. This makes a trip to the doctor there very unpleasant! Unfortunately!

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SCortez
11/28/2010
Terrible Wait Time - Terrible Service

RUDE - RUDE - RUDE\r \r Several years ago (I believe 2008 and 2009) I walked out of this office due to wait time. I was moved from the waiting room after an eternity and then waited just as long in the back room to see the doctor. On one occasion my child was crying and asking me to just take her home because we had waiting so long. I walked out and took her to the MedClinic down the street. Fast forward to 2010... view more

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Melsky3
02/28/2010
overly cautious doctor, long wait times,

God forbid you mention something and even answer your own question! You will be billed for an office visit instead of a well check just because you may have said, ""I didn't bring him in for this cold because I knew there was nothing that could be done about it"" cha ching, they are going to bill you for that comment. Also very overly cautious, if your child has a mosquito bite, a red flag will be raised. Had to wai... view more

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DFM
11/05/2009
Ridiculous staff

I expect great customer service whenever I step into a pediatricians office. I've been to other offices with great staff and this is not one of them. The pediatricians are great, they take thier time with the patient, cover all steps needed to improve conditions in easy to understand doctor lingo. Today, a clipboard was literally thrown to me so I could update demographics, then come to find out, there are no avai... view more

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slake2000
09/26/2009
More Trouble than they are Worth

From the first visit, when we moved 1+ yrs ago, I was sized up to see how many office visits they could get from me. My son takes medicine that without it he doesn't function. This requires an annual visit and a script picked up once a month. The monthly scripts have been a nightmare because they have repeatedly let my son run out even though I call 7+ days in advance. The final straw came when I had follow up behin... view more

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ajmitch75
09/14/2009
Horrible Wait Times

I just got home from this office and after almost 2 hours- I finally was able to get my daughter's flu shot. I am not sure what took so long to get a flu shot, but 2 hours is just unacceptable especially for a 2 1/2 year old. I do like both of the physicians, but just can not deal with the wait times anymore. This is also not my first experience with waiting so long in this office- something needs to be done! So... view more

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elizabeth101
09/13/2009
The Best Pediatricians in the area

We followed Dr. Clay-Flores from Tejas Pediatrics because he was literally the only doctor my son had seen that he felt comfortable with (he was 10 mnts old at the time in 2004). Now I have 3 boys, my oldest is 8yrs now and the youngest is 2 months. They have been seen by both Dr. Donnell and Dr. Clay Flores and I couldn't ask for better doctors.\r \r They are both very cautious doctors and take time in making a ... view more

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vsh1109
07/05/2009
Great Pediatrician, Horrible Office Staff

This was originally a five star review after the first two months we were going to this office but now that we've been coming here for a year I definitely do not feel the same way. The office staff is so rude that next month's well visit will probably be our last at this office. The only reason we have stayed this long is because the Dr. and nurses are amazing but the staff has become way too much to handle. It se... view more

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Children of Texas Pediatrics

10350 Bandera RdSan AntonioTX 78250

(210) 688-0088

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Children of Texas Pediatrics

10350 Bandera RdSan AntonioTX 78250

(210) 688-0088

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