By far the worst service provider I have come across in quite some time. Rude, uneducated, unprofessional staff. Policies and procedures are not communicated efficiently and effectively to parents. They do not answer the phone most of the time-it took me a week to get a hold of someone to ask a question. I was given incorrect information which led to me traveling to their office from 45 minutes away only to be treated rudely again when I explained that I had was simply following the instructions I received from them by phone. The office is dark, smelly, dirty, crowded, disorganized and had a floor fan in the lobby as the A/C appeared to be out. This school has simply cornered the local market for driver's education because there isn't enough competition to run them out of business or force them to change. Hopefully since new businesses are opening up to give them a run for their money one of the two will happen. No one that pays $400 for a service deserves to be treated disrespectfully when they need help getting through the process of obtaining a driver's license for their child. I am also leery of them insisting on cash for things-that is a red flag!!!!