Posted: 4/8/2011Provided by Citysearch -
Cavender sells ""Certified"" vehicles which have been wrecked and they seem to be fine with it once the truth has been discovered.
Beware of the marketing and other ploys which put you at ease and make you think they are working in your best interest.
Do not assume that what you are buying is what you paid for. Our experience, as well as many others, is that they were less than truthful.
Our experience is that ""Certified"" means absolutely nothing. Sure, there was an ""inspection"", but one would think the inspection could fine a wreck with almost $3000 in damage - especially when the damage was ""repaired"" at the Cavender body shop.
To make matters worse, we spoke to a Cavender family member after several weeks of letters and emails and he was Condesending with his ""explaination"" of how they ""did not know"" and how it was not a big deal. You are waisting your time even when you receive the lip service, if you get to talk to anyone at all.
Be very aware and very suspect. Do not trust what you hear and get everything in writing. Ask the hard questions even when you think a ""Certified"" vehicle is above normal.