Casa Sol Mexican Restaurant
9938 San Pedro Ave, San Antonio, TX 78216
Phone: (210) 375-7802
Primary Phone: (210) 375-7802
Parking: Lot, Private
Wheelchair Accessible: Yes
Cuisines: Mexican, Latin American
Alcohol: Full Bar
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
I was a regular at this restaurant but my last visit changed that. I have always liked the food there that's what kept us coming back, but they have gotten so cheap or greedy with everything. Everything was fairly priced, but if you are in a pleasant environment with friendly attentive service, price is really irreverent. I have seen the service deteriorate and they went from fountain drinks to 20 oz bottles with no free refills. They usually served very good margaritas but now you can't even tasted the alcohol in them now. Even after a couple and feeling as if you haven't even been drinking, meaning they are skimming on the amount of alcohol but charging you the full price for them. But what really drew the line for me was that they had added gratuity to my check. I am actually a fairly good tipper, but I like to tip based on the service that was given. The server we had was a female that I hadn't see before who was not very good and didn't deserve that $10.00 tip she gave herself . She didn't even check on us after she brought out the food and didn't even pre-bus until we were paying for the check. And in the past they never automatically added gratuity, that is something new I guess. I recommend that you find a better Mexican restaurant that is what I am doing!
Food is average. Service is beginning to lag and the waiters do not all speak english well which causes definate problems! I was charged .99cents for cheese that should have come on my tacos to begin with. I was not told there would be a charge. When I complained to manager he refused to budge, did not care about my thoughts or concerns at all & wanted to know if I expected him to pay out of his pocket ( huumm how bout yes).
He insisted on chargeing it, threatened to call the police, and a day later on my charge card he had the audacitiy to actually increase the bill by 1.50 ( I guess to include a tip which I did not include) The person I dined with paid her tip to him and I felt he did me a diservice by not informing me etc.. The manager was a real JERK!
Ok food, but have to warn you that the managment staff needs to be replaced. Lets just say I got robbed, for two shrimp and spinach enchiladas (a la carte) $11.99 at lunch. This is after the manager said itll only be a dollar more for the shrimp, if i got the spinach lunch plate $5.99, my calculations would have made that $6.99. This best my waiter could do, was saying "I just work here come back tomorrow with the receipt, see what the managers says."