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Bygones On Broadway

OPEN NOW

Today10:00 am - 6:00 pm

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Business Details

23

years

in Business

Hours:

Regular Hours

Mon - Sat10:00 am - 6:00 pm

Services/Products:
  • Accessories
  • Decorative Accents
  • Home Furnishings
  • Pick Ups
  • Rugs
  • Silver
Payment method:
mastercard, discover, visa
Categories:
Used Furniture, Consignment Service, Antiques, Thrift Shops, Second Hand Dealers, Resale Shops

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02/25/2011
RE: Fabulous Finds-Sounds like the store owners posing!

Years ago, I would regularly go to the store on Broadway and I know exactly what the other posters mean when they say the owners are arrogant and while they were never downright rude, I always felt they had an air of superiority over shoppers that maybe they perceived not as ""high class"" and while the merchandise was ""okay"", I never enjoyed my time in their store and eventually stopped going. There are too many ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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10/05/2010
Prices are fair

I was really dreading going to Bygones because of all the negative reviews online. I've since visited twice and bought a wingback chair. The selection is great and the prices are fair, and furthermore, the staff did not seem as condescending and horrible as the other customers have experienced. I'm not sure why I've had such a different experience than everyone else; maybe the store has taken an initiative to provid... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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03/19/2010
FABULOUS FINDS

I came across this site looking for Bygones phone number and am shocked to read the negative reviews! Seriously, are we talking about the same store? Bygones on Broadway and Bygones of Castle Hills. I have furnished 3 houses over the last fifteen years as well as consigned several pieces and my experience has always been nothing but professional. I would even go as far to say I learn a thing a two every time I leave ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
10/04/2009
OWNERS ARE CROOKS

The owners are 'CROOKS'. (mother-in-law) included. I agree they are arrogant. They are also incredibly rude. My mother and I live in the area, so we have bought antiques, and other items. They are not grateful for your purchases. When my mother, who is 75, asked them questions about certain products, they were abrasive and annoyed. The wife is especially bad! \r \r When we renovated our house, we just gave ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/10/2009
Unique establishment-poor service-buyer AND seller beware

A family I know contracted with Bygone's to liquidate their parent's estate. As per the contract, they were to be provided with a beginning and ending inventory of the items placed for sale and the items sold and returned to the heirs. I wish that I could say that the owner complied with her end of the bargain. The family did not EVER receive an initial inventory and when the final items were picked up, a defensiv... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
01/05/2009
bad taste in my mouth

My wife bought a ""supposed"" antique drop leaf table from Bygones. When I got home and looked at it I noticed that the top was plywood (only 3/4"" thick) and had been stained and had new hinges. I also found a ""peel"" on a corner of the top which is a tell tale sign of plywood damage (I build homes). Kaye, the owner, was arrogant and refused to examine the table with me. She scolded me and insisted to refund my mon... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

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Bygones On Broadway

3615 Broadway StSan AntonioTX 78209

(210) 828-1424

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Bygones On Broadway

3615 Broadway StSan AntonioTX 78209

(210) 828-1424

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