More Info
- General Info
- We are a family owned and operated Car Lot, Service Shop and Performance Vehicle Shop with over 50 years experience in the San Antonio vehicle market.
- Email Business
- BBB Rating
- Extra Phones
Phone: (210) 530-4891
- Services/Products
- Auto Sales, Service and Performance Exhaust Work
- Brands
- Chevrolet, Chrysler, Dodge, DynoMax, Flowmaster, Ford, Honda, Hyundai, Kia, Magnaflow, Suzuki, Toyota
- Payment method
- debit, check, all major credit cards, financing available
- Neighborhood
- Northwest Side
- Amenities
- Free internet in our lobby with clean restrooms and water cooler provided
- Other Email
- Categories
GalleryView all (2)
Reviews
10/25/2012
This place is the definition of a CHOP SHOP! They overcharged me and they did not fix my issue, they never called me for OVER 45 days, i had to call them. In the end they said we cant fix it but you have to pay $300+ to take it out. They put my car in worse condition than when i brought it in. And when i returned for a simple issue they caused, they told me, "We are gonna look at that thing" they were foul, vulgar, and quick to get me off their lot. Please save yourself the time and money. GO ANYWHERE ELSE!!!
THIS IS THE SAME RESPONSE WE SENT THE BBB. AFTER OUR RESONSE THEY DROPPED MR VALENCIA'S DISPUTE. -------------------------------------------------------------------------------- Mr. Valencia is completely and grossly misrepresenting this entire situation. I will be happy to answer Mr. Valencia points one by one. First, Mr. Valencia claims to have been charged $300+. This is not true. He was invoiced for one hour of diagnostics with tax and with other widely accepted industry charges his invoice was $112.99 of which he paid $100. Which claims "is all he had". I can forward "a screen shot" of his service file showing only one invoice. I can also forward a copy of his service invoice reflecting these charges. Second, Mr. Valencia claims we made his vehicle worse. This is also a misrepresentation. One of our employees who used to be a friend of Mr. Valencia towed his non-running vehicle to our shop at no charge. It left the same way we received it, not running. Third, Mr. Valencia makes several widely inaccurate claims about the time frame of these occurrences. Again, these are wrong. The vehicle arrived in mid May was diagnosed a few days later. After our repeated calls to Mr. Valencia to give him an estimate for the repairs he became agitated and it was our impression he felt the estimate was too high. We told Mr. Valencia we would investigate less expensive options, i.e. used parts or perhaps find a company that rebuild his ECU. We did ultimately find a used ECU with a much lower estimate. Mr. Valencia's Jeep then sat here with no contact for approximately two months. We finally did reach Mr. Valencia and told him we would have to start charging him for storage if he did not remove his vehicle. He did finally remove his vehicle in late July. After "short paying" his bill. Tuesday, October 23, Mr. Valencia came into our business and asked that we fix his cigarette lighter that he said we "********** up". That's how he started his conversation. Mr. Valencia
Details
Phone: (210) 680-9955
Address: 8432 Bandera Rd, San Antonio, TX 78250
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