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Bridal Galleria

CLOSED NOW

Today10:30 am - 7:00 pm

Tomorrow10:30 am - 7:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri10:30 am - 7:00 pm

Sat10:00 am - 6:00 pm

Services/Products:
Sandals
Location:
Weiners-San Pedro
Categories:
Bridal Shops, Wedding Supplies & Services, Women's Clothing

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Reviews

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03/10/2011
Worst Service EVER

I showed upwhen the store was supposed to open with two of my bridesmaids, they were 30 minutes late then looked at us like we were rushing them. Looked at the dresses but could not look at the bridal dresses in the ""special"" room because we did not have an appointment. We were the only people in that place, anyway one of my maids found a dress but was told she could not order until all the other maids ordered, uh ... view more

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12/09/2010
i loved this place!

My experience at this place was great!! The staff was really nice and answered all the questions I had! My consultant was very helpful and informed me about all the different styles that I had no clue about. She really helped me decide what style looked good on me. I will be going back for sure to buy my dress there!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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09/11/2010
This place was amazing!!

I'm not sure how this place got such bad reviews! Everyone was so nice and my consultant (Mary) was just the sweetest person. She let me try on as many dresses as I wanted until I found 2 that I fell in love with. My mom and I will be going back in about a month to decide which dress I will order. There was no pressure and they even squeezed us in on a saturday when we didnt have an appointment so I could show my ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/12/2009
SAVE STRESS, SHOP ELSEWHERE!

The one and only stressful part of planning my wedding turned out to be my experience with the Bridal Galleria of San Antonio. They are very good at telling you one thing and delivering something completely different. Do not expect to have your dress delivered when they tell you it will be ready. Do not plan on being treated with respect or kindness. My dresses were over a month late and the staff was rude to me from... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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08/13/2008
avoid at all costs

I went in for an appointment and the sales consultant hovered over me the whole time I was picking on dresses and trying them on. They were also rude about me being early for my appointment when no one was even there. \r \r A friend of mine walked in - she's a size 12 in regular clothes - and they tell her they don't have anything that will fit her and to go to David's Bridal because they have big sizes. What th... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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07/10/2008
Excellent Service, Found my Dress the first time

I scheduled an appt on a Saturday to look for my wedding dress.I walked in and was immediatley attended to. They had me fill out a questionairre to determine what it was I was looking for then I was taken back to the bridal salon. Mary the consultant that helped me and she was wonderful!! After understanding what it was I was looking for she picked out one for me ...I tried it on and I knew it was the one (Itried on ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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12/28/2007
mediocre

The greeting was slow when we walked in. The salesperson working with us was courteous, but spoke poor English. She answered all our questions - but didn't really answer them. Kind of like she didn't understand them. She kept bringing us white dresses, when we only wanted the off-white. They had a great dress selection and we found my daughter's dress - but we weren't shopping for hers, we were shopping for my daught... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/19/2007
Avoid if possible.

I do not recommend this store to anyone. The service here was horrible. I was treated very callously when asking questions. Rude people.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
05/05/2007
Horrible Service!

I drove 1.5 hrs to visit this store after looking at 6 other stores and not finding ""the one"". I got there 20 min earlier than my appt, figuring I'd at least be able to look around. The store consists of 3 rooms: the entrance with the accessories and bridemaid dresses, the clearance room, and the bridal room. We were only allowed in the first 2 while we waited 30 min for our consulant to even help us. The owner ha... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
01/24/2005
Beautiful gowns, wonderful service

I bought the first dress I tried on--but not before trying many other beautiful gowns. The staff made the experience easy and fun, and was very attentive to what I liked and did not like. The decision wasn't easy, because there were so many dresses that would have made me happy. Alterations were easy to schedule and were skillfully completed. I'm very happy to have bought my wedding gown from Bridal Galleria.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Bridal Galleria

7319 San Pedro AveSan AntonioTX 78216

(210) 342-5752

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Bridal Galleria

7319 San Pedro AveSan AntonioTX 78216

(210) 342-5752

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