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Reviews
12/28/2014
Terrible treatment of Active-Duty Servicemembers… if you are in the military or fans of our military and soldiers, please do not rent at this apartment complex.
The apartment was initially advertised to us as quiet and safe, and it was anything but. The apartment complex is full of college-aged adults, with frequent screaming at 3:00am and the consistent smell of weed from the apartment below us.
My car and my wife’s car were both broken into on separate occasions, and there were no less than 5 attempts at someone trying to enter our apartment when we were home, with one successful entry (the gentleman quickly fled when he saw I was waiting in the living room).
Advertised as a dog-friendly apartment, which really means there is dog-crap everywhere, as no one seems to want to pick it up. Parking is terrible; my wife and I had to frequently park on the other side of the complex at night, 1/4 mile away from our apartment.
Terribly overpriced apartments… in addition to that, we were overcharged no less than three times during our stay there. When I received orders from the military and exercised a clause in their lease contract to break the lease before it ended, the apartment complex unlawfully withheld about $100 of our deposit. I say unlawfully because they literally broke the law. When I confronted management at Boulder Creek about this, the gentleman basically told me “too bad”. I wrote a letter to Michelson Realty corporate headquarters as well and waited over a month; I have yet to receive return of the money or an explanation of why they kept $100 of my money. In addition to this review, I will be reporting them to the Better Business Bureau.
In summary, there are plenty of other places to live in San Antonio. Unless you would like a similar experience, please avoid this apartment and the corporation that owns it, Michelson Realty. Thank you.
Details
Phone: (210) 691-4663
Address: 12330 Vance Jackson Rd, San Antonio, TX 78230
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