Good Food but Bad Service
1/10/2009 My husband and I took another couple here for their Anniversary. None of us had ever been there but we were looking forward to a wonderful experience. When the waiter came to take our order, one of the 4 of us didn't order a salad. The waiter said, ""Don't you want a salad? Everyone ELSE is having one."" (I thought: What, is this guy a car salesman?!) That was my first clue as to what was to come. Our appetizer came out at the same time as our salads. He never brought the vegetable side dish one of us ordered. My steak was delivered without the special Prawn on the top that I had ordered. (""oh, I'm sorry that will be right out."") The Goat cheese mashed potatoes were brought to the table with no serving utensil. After waiting 15 minutes for the missing prawn, and never receiving the serving spoon for the mashed potatoes, I finally got up to find the manager. I saw our waiter and he said, ""Oh, are you looking for your prawn?"" I said, ""I'm looking for my prawn, a spoon, and the manager"". The manger came over and I told him about the vegetable, the serving spoon, the prawn. The potatoes were cold by now and I told him to forget the vegetable and prawn because we were all finished with our steaks.He was apologetic and said he'd speak to the server. The server later returned to our table and apologized and offered us free dessert. But he never brought a dessert menu! For a place of this caliber, I would never expect such horrible service. The result? All they did was take the prawn and potatoes off the bill. To top it all off, that night at 1am, my husband was sick in the bathroom for 3 hours! Needless to say, we will never go back.